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Brian Turner Joins Help Desk

December 27th, 2017 Posted by Staff 0 thoughts on “Brian Turner Joins Help Desk”

Think is excited to welcome another fantastic team member! Introducing our newest Help Desk Specialist, Brian Turner!

Quick Questions with Brian

I know Brian’s busy helping Think customers with tech support questions, so I just took a minute to ask him a few quick questions.

Background in technology and IT support

Brian has 10+ yrs of experience in customer service and IT support. He also has an Associates Degree of Applied Science in Network Engineering.

Brian’s role at Think

Brian’s title is Help Desk Specialist, which means he provides help desk phone support, complete scheduling of resources, service ticket creation, and overall Level 1 technical support for our customers. In short, he brings additional awesomeness to Think South!

brian's dog

Life outside the office

Brian and his family moved to Durango from Birmingham, Alabama, in September 2016. They have been married for 12 years and have a 12 year old daughter. I asked him a few fun questions…

What do you miss about being a kid? – Indulging in all the candy, and the innocence of everything. Most adults are too uptight and too serious

What’s your favorite outdoor activity? – Snowboarding

What would you do if you won the lottery? – I would buy a house in Durango, because the rent is too damn high?, OR, I would pay off my debt and buy a house in the big mountains.

We’re excited to have Brian on our crew. If you have a tech support question, give us a call and you might get to talk to him!

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