Getting to Know Our New Systems Administrator

February 13th, 2020 Posted by Best Practices, Managed Service Provider, Staff 0 thoughts on “Getting to Know Our New Systems Administrator”

Now that our new Systems Administrator, Madison Upton, has had some time to settle in, we thought it would be a good time to get to know her a little better.


Her background in technology and IT support

Madison has been in the IT industry for over 12 years. She came from a 9-1-1 IT support background and has taken on various IT work on the side for small companies and residents, too. She really enjoys fixing inanimate objects and teaching people how to use them.


Madison’s role at Think

Madison is a System Administrator. This means she is responsible for maintenance, operations, documentation and planning of systems infrastructure. She likes to focus on one problem at a time to be thorough in finding the best solution. And she likes to listen to music to get herself pumped up and energized.


She loves working at Think because

When I asked Madison what she loves about her job so far, she said, ”I really enjoy brain-trusting with my team on an issue that may have me stunned or curious. I’ve worked as a lone wolf within my IT career before and I found I really missed collaborating with a fun, intelligent, and trusted team.  There’s a lot to learn between the lot of us on this team and that’s a big part of what makes us good at what we do for our clients.”


Life outside the office

Madison is a lot of fun to talk to, so I asked her a few extra questions…

What do you miss about being a kid?
-I really enjoy being an adult; I have a lot more freedom and opportunities that I remember as a kid thinking “I can’t wait to grow up so I can…”. However, who doesn’t miss regular naps that we adults all took for granted as kids!?

What’s your favorite outdoor activity?
-The outdoors and I get along very well. I moved to the Southwest corner of Colorado so I can be much closer to rafting, paddling boarding, fishing in all varieties, target shooting, archery, snowshoeing, hunting and soaking in the hot springs.

What would you do if you won the lottery?
-If I won the lottery and was set for life, I’d become a full-time animal activist for our Elephants and Rhinos. Those poachers wouldn’t know what hit ’em!


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