Posts tagged "transition"

River of Technology

August 20th, 2019 Posted by Best Practices, collaboration, Communication, Community, Staff 0 thoughts on “River of Technology”

The common sense survival guide that will keep your business afloat.

Here at Think we play as hard as we work, and for some of us that means time on the river. We couldn’t help but notice that there are some important parallels to being successful in the water and successful in business technology. Here are 5 tips to help you and your business successfully navigate the river of tech.

Plan ahead – Do you have a destination in mind? An idea of how you want to get there? These questions apply equally to river travel and the technology required to support your business. Tackling whitewater rapids without scouting first could be a dangerous endeavor. In a constantly shifting environment filled with opportunities and challenges, picking a good line and sticking with it will help control costs and allow you to use technology as a business tool rather than just a necessary expense.

Be prepared – The next step is having the right gear and knowing how to use it. All the knowledge in the world won’t make a wooden pallet a raft, and the most sophisticated water craft won’t make up for a lack of skill. The same goes for technology.

Go with the flow – Both rivers and technology are always changing, moving, and evolving. There’s no denying or changing that fact, so your best bet is to go with it. Use the current to get you where you want to go, because fighting against it will deplete your resources and set you back.

If you get stuck – Sometimes you’ll get sucked into an eddy or stuck on a rock in the middle of a moving river. Something similar happens in business technology when you’re bogged down with aged equipment, slow moving processes, or even one belief system about how IT functions in your business. The best thing to do at a time like this is assess your situation and where you’re at, decide where you want to go, and put in the effort to move yourself back into the flow.

Bring a guide – If all of this sounds like a lot, you’re not alone. These are specialized skill sets and know how that come with a lot of time, study, and practice. A healthy dose of passion for the work helps too. It’s not for everyone. Luckily there are guides who are happy to share their knowledge and skills to ensure that you have a safe and enjoyable experience.

When it comes to your technology needs, a managed service provider can help you from beginning to end. They strategically plan out the types of technology, processes, and policies. They will help you get your business where you want it to go. They ensure that you have all the appropriate gear and that your staff is able to use it. They assist you in the inevitable change that comes with evolving technology in your business. They help you when you get stuck or run into a challenge.

If you’re looking for a guide to help you navigate the river of business technology, our engineers would be happy to talk with you.

Company Culture: the secret to success

August 13th, 2019 Posted by Best Practices, collaboration, Communication, Community, Staff 0 thoughts on “Company Culture: the secret to success”

Some parts of a business require a lot of work, time, and focus to create and maintain. Others will happen whether you work at them or not. The biggest (and maybe most important) example of this is company culture. Think about it. We’re social creatures, and it is natural for us to function as a cooperative group. It’s something you see happen even in temporary groups, like people waiting to get on a bus or standing in line at the store. There’s an unspoken give and take, an acceptance (and sometimes disregard) for the norms of the situation. No one is discussing it, planning it, or even consciously directing it. But it happens.

The same thing happens in a business. With a group of people brought together to support a common cause for 40 or more hours a week, how could it not?

The question isn’t “Do we have a company culture?”, because the answer to that is always “Yes.” The question is “Do we have a company culture that supports our employees, our clients, and our business goals?” The answer to that question will determine everything from employee productivity to turnover rate. In an industry with a notoriously high turnover rate, like IT, company culture can make all the difference in your business’s ability to thrive.

 

Starting at the Top

Actions speak louder than words.

We’ve all heard it a hundred times, but we rarely take the next step to understanding the implications of that simple truth.

Many businesses have instituted wellness programs to help support and encourage their employees in making healthier life choices. To the tune of $50 billion a year. This sounds like a lot of action in the right direction, so why isn’t it working? A recent study by the National Institute of Mental Health suggests that these wellness programs haven’t increased workers’ health much at all. Or improved their experience at work.

This is because a policy or program can’t actually change company culture. Until it’s modeled by the leadership, it’s just empty words.

 

Setting the Example

Take a moment to think about what you’re modeling for your employees and coworkers. Are you answering emails late at night or well before work in the mornings? Do you skip lunches, rush from one meeting to the next, and cancel plans with your family on a regular basis? Are you showing up to work when you’re sick, injured, or exhausted?

The story we’re told is that you have to work hard to succeed, and sometimes that means sacrifice and struggle. This can certainly be true, and there’s nothing wrong with hard work and sacrifice. But is what you’re gaining worth what you’re giving up?

You have to remember that as the boss you set the tone. Your employees will follow your example, and you have to decide if this culture is sustainable, productive, and reflective of the business you want to create.

 

What You Value

One way to look at this is that it all comes down to what you value.

Do you want your employees at their desks for 8 hours a day, pushing regardless of what their actual level of productivity is?

Or do you want your employees working at their best, producing high quality work, regardless of whether that happens in 1 hour blocks or means they take a day off when they’re sick, have a family event, or just need to manage their stress level?

You have the opportunity to create a business that is both supportive and successful. Are you ready to do it?

Think Listed in Top 100 Woman Owned Companies by ColoradoBiz Magazine

July 30th, 2019 Posted by Awards, Community, Press Release 0 thoughts on “Think Listed in Top 100 Woman Owned Companies by ColoradoBiz Magazine”

Durango, Colo., July 30, 2019 – Think Network Technologies (Think) ranked 87 on ColoradoBiz Magazine’s annual Top 100 Woman-Owned Companies list, up from last year’s ranking at 91. This is the third consecutive year that Think has made the list. Melissa Glick is CEO and Co-Owner of Think, a Southwest Colorado IT solutions provider.

 

“There is an amazing variety of businesses on this list, and I hope that inspires women in all fields to reach for their dreams,” said Glick. “I am proud to have Think included with so many great businesses contributing so much to Colorado.”

Glick credits past mentors as well as family, in providing her with solid values and strong business acumen that have contributed to Think’s business success.

The full ColoradoBiz Magazine Top 100 Woman-Owned Companies 2019 list can be viewed online here.

 

Think Network Technologies is an award-winning IT solutions provider based in Durango, CO and servicing the Four Corners, specializing in managed services, enterprise solutions, cloud solutions, and IT consulting. Since 2003, our local, family-owned business has become the outsourced IT department and trusted adviser for over 100 businesses. With offices throughout the Southwest, Think is strategically positioned to serve the Four Corners region.

 

For more information about this topic, please contact us.

Two-Factor Authentication: Secure, Simple, Inexpensive

July 15th, 2019 Posted by Best Practices, Data, Disaster, Hackers, Security, Staff 0 thoughts on “Two-Factor Authentication: Secure, Simple, Inexpensive”

“I don’t believe there is any single item that is more cost effective at improving security for public facing services than two-factor authentication.  This is why most Internet banking and other sensitive websites are requiring this nowadays.” – Darrell Brooks, Director of Infrastructure at Think

Even the strongest password may not be enough to protect your sensitive data. Luckily, two-factor authentication (2FA) is here to help.

Two-factor authentication adds an extra level of security to your basic login process. Think of it like this: Having 2FA required for your account login is like having a deadbolt and a keycode for your front door. That way if you lost your key, you would still be protected by the keycode. Or if someone overheard your keycode, you would still have the deadbolt in place.

Just as you would require both the keycode and the physical key to get into your front door, you would also require two different factors to access an account secured with 2FA.

There are three categories used for two-factor authentication:

  1. A thing you know (like a password or keycode)
  2. A thing you have (like a keycard or a mobile phone)
  3. A thing you are (like a fingerprint)

Your two factors should come from two different categories. This is often a password and an auto-generated PIN number that has been sent to you through a text or an app.

Many (if not most) people are guilty of using weak passwords or duplicating passwords for different accounts. This probably includes your employees. Adding 2FA to your security is a simple, easy, and inexpensive way to tighten security for your business.

Take a look at the different two-factor authentication apps available online, or contact Think to discuss options for your business needs. In the end, the one you will use will depend on the kind of deployment that you desire and the structure of your organization.

Successful IT Transitions Need These 5 Components

July 12th, 2019 Posted by Best Practices, Cloud, Communication, Data, Security, Staff 0 thoughts on “Successful IT Transitions Need These 5 Components”

Change is easy to get excited about and easy to get started, but it’s tough to follow through and keep the momentum going. Especially when it feels like there’s no end in sight, as can happen with IT projects if you’re not careful. But it doesn’t have to be an endless slog. If you build these 5 components into your IT transition, the entire process will be much smoother and more successful from beginning to end.

1. A tracking system – a simple list of major goals and initiatives, refer to it often (especially if you’re thinking about adding anything), and check off progress as you go. This helps to keep the direction clear, make the steps and goals feel attainable, and makes progress easy to see. All of these will make it easier for your staff to maintain motivation and momentum.

2. Clear communication – When people don’t understand what they’re doing or why, they lose focus, motivation, and enthusiasm. So, make all communications regarding the transition as transparent and simple as possible. Lose the tech jargon and talk about the benefits, challenges, and goals in a way that everyone can understand.

3. Available support personnel – It’s likely that there will be a handful of people in your organization who are always in demand during any IT transition. They’re the ones who always seem to know what’s going on and how to fix it. It’s essential that these people be free to work on higher level issues, while anything else is delegated to employees with less expertise and/or less demand on their skills and time. This will help the transition move more quickly and smoothly while encouraging less experienced staff to learn and take on new responsibility.

4. Clear transitions and expectations – make sure that your employees know when and how to transition from doing things the “old way” to adopting your new solutions and processes. Whether this is an entirely new role or just a new approach, you can cut down on confusion, frustration, and unnecessary delays by ensuring that everyone knows what to do and when to do it.

5. Data-based targets – It’s important to both morale and progress that you and your team can identify what “done” is for any given stage or goal in the transition. This gives you a framework to discuss their progress and direction, and it gives them a definite path to follow.

Volunteering at “Keys to High School Success” Girls Conference

June 6th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Volunteering at “Keys to High School Success” Girls Conference”

On May 4th, the Women’s Resource Center hosted the 17th annual “Keys to High School Success” girls conference. Think Network Technologies volunteered to support this inspirational event by mentoring these young minds.

 

 

Lori Thibeaux connected with the 8th-grade girls to help them prepare for the transition and challenges of high school. The conference addressed topics such as media literacy, personal safety, career and life choices, interpersonal relationships and bullying intervention techniques. It also encourages for these young women to embrace their intelligence, strength and body image. The program also incorporates a separate conference for 8th-grade boys on the same day.

“Each adult volunteer was paired with an upper-class high school student volunteer.  Our duties were to get our assigned student group to their presentations and lunch,” says Lori, a Systems Administrator for Think. “We also got to participate a little in the activities they had each group perform.  It is such a great program put on by WRC for middle school girls going into high school.  I had a great day.”

 

 

About 250 girls and 315 boys attended the “Keys to High School Success” conferences at Fort Lewis College. Durango School District 9-R, the Women’s Resource Center, the ManKind Project and the Sexual Assault Services Organization coordinated the event. WRC would like to offer a program to all 5th-grade students in La Plata County to help them transition into middle school.

 

Help support the Women’s Resource Center by attending “Men Who Grill” on June 10th at Buckley Park! This is Durango’s summer kick-off party! Enjoy a variety of grilled creations by local participants! There will be live music and beer from Steamworks! Get your tickets right now by following the link – Men Who Grill.

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

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