Posts tagged "phishing"

7 Tips for Training Tech-Savvy Employees

June 6th, 2019 Posted by Best Practices, collaboration, Communication, Staff 0 thoughts on “7 Tips for Training Tech-Savvy Employees”

Updating your technology on a regular basis is an important part of keeping your employees productive and efficient as well as protecting your company from cyber security threats. But keeping employees up to date on how to use all this new tech can be a challenge. Here are 7 tips to help you train more tech savvy employees and keep your business moving forward.

  • Know why –Most people resist change. It’s just human nature. But if you can explain WHY it’s worth their time and effort to learn and use this new tech, you’ll find your employees will be a lot more cooperative. And maybe even excited.
  • Recruit inside– Some employees will naturally be more apt and more interested in the new tech. Recruit them to help you train the others. This will help bridge the knowledge gap as well as getting everyone involved on the project together.
  • Get hands-on –As often as possible, have your employees learn by doing. The more engaged they are, the more likely they are to retain the information.
  • Documentation –Ever wish there was a manual for that? So do your employees. Give them written instructions (preferably with screenshots) whenever possible. This will help them learn more quickly and provide a handy reference guide for later.
  • Keep it small –Breaking your employees into smaller groups for tech training gives them more opportunities to ask questions and engage with the instructor, helping them learn more quickly.
  • Everyone is different –Some employees will pick up the new tech and run with it right away, but others will require more time and effort to get them going. Be prepared for differing rates of progress and be patient.
  • Get their thoughts –Your employees can provide you will valuable feedback on the learning process and how the new tech is impacting the company, if you ask and are open to listening. Do this during the transition and afterwards to help keep tabs on the bigger picture.

Melissa Glick Named to CRN Women of the Channel 2019 List

May 20th, 2019 Posted by Awards, Community, Press Release, Staff 0 thoughts on “Melissa Glick Named to CRN Women of the Channel 2019 List”

Durango, CO, May 20, 2019 – CRN®, a brand of The Channel Company, has named Melissa Glick, CEO of Think Network Technologies, to its prestigious 2019 Women of the Channel list. The leaders on this annual list are from all areas of the IT channel ecosystem; representing technology suppliers, distributors, solution providers, and other IT organizations. Each is recognized for her contributions to channel advocacy, channel growth and visionary leadership.

CRN editors choose the list from a multitude of channel leadership applicants and select the final honorees based on their professional accomplishments, demonstrated expertise, and ongoing dedication to the IT channel.

“CRN’s 2019 Women of the Channel list honors influential leaders who are accelerating channel growth through mutually-beneficial partnerships, incredible leadership, strategic vision, and unique contributions in their field,” said Bob Skelley, CEO of The Channel Company. “This accomplished group of leaders is driving channel success and we are proud to honor their achievements.”

“It’s an honor to be included in such an accomplished group of women,” said Glick “Technology is such an influential and important field, and it’s encouraging to see so much positive growth and change happening from year to year.”

The 2019 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/WOTC.

Think Network Technologies is an award-winning, full-service IT company based in Durango, Colo. and servicing the Four Corners, providing managed servicespremise and cloud solutionsintegrated communications, and IT consulting for businesses.

Is your business being targeted?

May 8th, 2019 Posted by Best Practices, Hackers, Security 0 thoughts on “Is your business being targeted?”

Two members of our staff and 3 of our clients were targeted by this phishing scam last month. You should know about it.

 

Have you seen the latest email phishing scam?

It looks like a quick email from your boss. They’re in a meeting and can’t talk, but could you stop and pick up some gift cards?

If you reply saying you will get the cards, the next email says to pick up $1,800 of Walmart gift cards and just take a picture of the numbers on the back of the card and email them back.

Which is where they really get you. Once you’ve sent the scammers the numbers on the back of the card, they have access to the money. And you have no way to get it back.

This scam is designed to take advantage of the fast-paced and informal nature of a lot of business communication. As well as the trust we place in our superiors. Two of the employees here at Think were targeted by this phishing attempt. A combination of cybersecurity knowledge and a good email filter helped ensure that neither of them fell for the scam. But others haven’t been so fortunate.

You can protect your business and your employees from phishing attempts with a few simple steps:

  1. Education – talk to your staff about what phishing is and what to watch for.
  2. Awareness – make sure your staff is looking at the sender and the contents of an email closely before clicking on links or replying.
  3. Protection – a good email filter will flag emails from outside senders, helping your employees identify untrustworthy sources more easily.

Phishing is one of the leading cybersecurity vulnerabilities for a business. Take steps to protect your business and don’t get caught!

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