Posts tagged "mobile"

compliance security

Security and Compliance Solutions

January 24th, 2018 Posted by Best Practices, Cloud, Phone 0 thoughts on “Security and Compliance Solutions”

Solutions for Law Firms and Legal Service Providers

Think’s cloud services (T-Cloud) deliver essential IT services that maximize cost-efficiency and productivity for your team while offering the highest levels of privacy and security to protect your firm’s clients.

law firm IT services Audited security controls including SOC 2 Type II Mobile device management to protect data Admin tools to streamline IT management and security Reliability and support with a 99.999% uptime guarantee

Legal services firms are under intense pressure to offer services that are innovative and agile in the face of tough competition. Clients expect superlative responsiveness, efficiency, and cost-effectiveness. Our Compliance and Security plan includes high security email, file sharing, and web application security tools that increase productivity, project a high degree of technical competence, and conform to the security or regulatory requirements of clients.

Start with our Compliance and Security Plan

Our Compliance and Security plan services include security and privacy controls to protect attorney-client confidentiality and help to support client industry regulations, including finance and healthcare.

hosted exchangeHosted Exchange
Get business-grade, fully mobile email, calendar, and contacts for your attorneys and staff.

hosted emailEmail Protection
Tools that help you eliminate spam and viruses before they reach your users’ inboxes. Includes advanced spam and virus protection, company-wide white and black lists, and 24/7 threat monitoring.

ConnectID® single sign-on and identity management
Provide secure, easy-to-manage access to your web–based calendaring and docketing, conflict checking, document management, and legal research applications. Secure your cloud apps with 2FA, the strongest industry-standard authentication protocol.

pc backup servicePC Backup
Make sure your staff can recover quickly from hard drive failures and lost or stolen laptops.

email encryptionEmail Encryption
Protect against data leaks by automatically encrypting email containing privileged client information. Enforce compliance based on policies and rules that you define.

email archiving serviceEmail Archiving
Archive your email correspondence automatically and securely with encryption. Get tamper-proof, searchable records for auditing, compliance, and internal governance purposes.

share sync cloud serviceShareSync® file sync and share
Access and collaborate securely on discovery, client, and project files from anywhere, on any device, with at-rest and in-transit encryption. Manage research and discovery files and folders for staff and clients with strict access controls, even in a virtual office environment.

Add These Services to Enhance Your Solution

business phone serviceHosted PBX
Experience enterprise-grade phone service with conference calling and automatic call forwarding. Use the softphone mobile app to dial from a mobile device as if you were sitting at your desk.

business cloud serviceShareSync® 10GB Capacity
With upgraded storage, you will not need to worry about running out of room, whether you’re gathering large documents for discovery, or maintaining a library of research or case files.

Skype® for Business Enterprise
Instantly convert a chat into a conversation or video for richer, more productive project discussions. Share screens to collaborate quickly on proposals.

Security and Reliability that go Above and Beyond the Competition

IT security servicePrivacy and security to support confidential attorney-client communications.
• Annual SOC 2 Type II audits.
• A dedicated, full-time technical staff certified in information security.
• Full coverage of all aspects of security, including log and event monitoring, incident response, managing intrusion protection systems (both host and network), perimeter defense, service and architecture testing, and source code reviews.

uptime guaranteeReliability and support you can count on.
• With the T-Cloud 99.999% uptime guarantee, you can access your cloud services when needed, staying connected and productive.
• Receive 24/7 phone and chat support any time you need expert help.

IT admin toolsAdmin tools to streamline IT management and security.
• Centralized control over users and services, with granular configurability.
• Administrators can quickly provision,
de-provision and configure security controls, and delegate
setup and management to non-specialized staff.
• Single sign-on technology that comes with all Think’s applications safeguards sensitive financial and customer data and web-based applications.

business mobile device managementMobile device management and security.
• Purposefully built to protect data wherever it is accessed.
• Our email system includes mobile security controls and policy enforcement for the administrator, including remote wipe for employees with mobile devices.

Get started protecting your firm and your clients with strong compliance and security solutions. Contact Think to begin the conversation.

laptop tablet hybrid guide

Buying A Laptop-Tablet 2-in-1 Computer?

November 7th, 2017 Posted by Devices 0 thoughts on “Buying A Laptop-Tablet 2-in-1 Computer?”

Best Tablet/Laptop Hybrid for Small Business?

If you’re “of a certain age,” you might remember the classic candy commercial with a chocolate bar and a jar of peanut butter. The chocolate bar ends up stuck in the peanut butter, and the kids argue over whether the chocolate is in the peanut butter, or whether the peanut butter is on the chocolate… Either way, I think we can agree it’s a delicious combination, right?

Speaking of fantastic combinations… Recent trends in technology are making the tablet-laptop computer hybrid an increasingly common piece of equipment in many small businesses. The hybrid is powerful enough to do office-based work, but lightweight and portable enough to be carried along for conferences, to job sites, and on sales calls. Whether you use it mostly as a tablet or laptop doesn’t really matter. The big deal is that it can serve either function, depending on what you need.

You may be wondering whether your business should incorporate some laptop/tablet hybrids into its tech arsenal. Here are some tips to help you make a decision on what’s the best 2-in-1 laptop might be best for your business.

Flexible and Powerful

These hybrid tablet/laptops truly offer the best of both worlds, with no compromise involved. Find out why they’re the fastest-growing category in laptops and which models are the best fit for your business with our 2-in-1 buyers guide.

Why should I choose a 2-in-1 laptop?

The most obvious benefit of combining a laptop with a tablet is that you don’t need to buy both. Not to mention only having to bring one device to and from the office and freeing up your power sockets.

The hybrid approach has other advantages too, depending on what you need your business laptop to do.

PC performance

If you’ve dreamed of owning a tablet that’s fast enough to handle your workload, 2-in-1 laptops offer the high performance and full operating system of a laptop in slim tablet packaging. There’s nothing a standard laptop can do better than a range-topping 2-in-1.

You’ll also benefit from a true ergonomic keyboard (detachable or reversible) and have a full set of I/O ports to play with.

Tablet convenience

2-in-1 tablets will generally be a little heftier than your iPad, but they’re a lot lighter than standard laptops if you’re commuting.

If portability is a factor, there are some very light options on the market. For example, models with detachable keyboards are a sure way to lighten your load.

With a work tablet, you won’t have to keep switching your brain between touchscreen mode and traditional mode, or wish you could quickly swipe rather than having to reach for the mouse every time. Touchscreens aren’t exclusive to tablets, of course. But if you’ve used a touchscreen laptop before, you’ll know it doesn’t feel quite right. 2-in-1 laptops offer the true tablet experience.

And let’s not forget one of the greatest advantages tablets have over their laptop counterparts: most 2-in-1s have long-lasting batteries.

laptop tablet hybrid guideHow much should I spend?

Cheap 2-in-1 laptops like Chromebooks can be bought for as little as US$300. But like any tech investment, you get what you pay for.

For most business needs, you’ll more likely be looking above US$600 for a good all-rounder, or over US$1000 for premium performance and a 1TB hard drive.

If you’re considering a higher end model, you won’t be paying much more for a 2-in-1 laptop than you would for an equivalent standard laptop.

Need More Advice?

We can help you navigate the options and price points of 2-in-1 laptop/tablet computers. Get in touch and let’s get started! Email sales@thinknettech.com or Contact Us.

Cisco Spark Demos

September 13th, 2017 Posted by Best Practices, Communication, Data, Devices, Networks, Newsletters 0 thoughts on “Cisco Spark Demos”

Communication is about more than simply being able to dial or send a message to employees or partners. It’s about being able to message, meet, and call instantly in a way that strengthens relationships and increases productivity.

And now communication needs to be agile. Mobile. Collaborative. All thanks to mobile devices and evolving innovations in infrastructure and applications for voice, video, messaging, and content sharing. The Cisco Spark service makes instant communications and live meetings possible through a deeply integrated set of industry-leading communications tools for an unmatched collaboration experience—that only the Cisco cloud can deliver.

Message. Meet. Call.

With the Cisco Spark solution, you can:

Message: Business messaging lets you prepare, share, and iterate on content. Enjoy 1:1 and team messaging in virtual rooms with persistent content and context for team interactions. Cisco Spark services break down communication barriers and make it incredibly simple to work with anyone.

Meet: Connect teams and meet customers easily with the added benefits of messaging and content sharing before, during, and after the meeting. It’s easy to schedule or join a meeting at the main office, a branch office, at home, on the road, or from a room-based video system. Every meeting is video-centric. Users shouldn’t have to think about what type of conferencing they need before scheduling; after all, it’s just a meeting.

Call: The service enables voice and video communications via mobile, desktop, and room-based devices. Simply connect your existing PSTN1 services to Spark to enjoy one-touch directory dialing and join meetings from anywhere on any device. Mobile users get features such as single number reach, single voicemail service, video services, and the ability to seamlessly move between devices during a call.

 

Designed for the Way You Do Business

The Cisco Spark service delivers a powerful set of communications services for all the ways you need to communicate. Maybe you’re a startup business with an ad hoc solution, or you have an outdated key system or PBX and want to upgrade. Perhaps you’ve already made the move to IP or deployed a cloud-based service and want to expand your capabilities even further. Cisco Spark will take your communications to the next level by providing the benefits of a complete business collaboration service for everyone in your company: one service, one experience, for everyone.

 

The Next Step

To learn more about how the Cisco Spark service can transform your communications, please contact the Think specialists to schedule a demo! Contact our sales team at sales@thinknettech.com if you would like to schedule or hear more about the Cisco Spark Board.

How Secure Is Your BYOD Policy?

August 8th, 2017 Posted by Best Practices, byod, Data, Devices, Networks, Newsletters, Phone, Security, Staff 0 thoughts on “How Secure Is Your BYOD Policy?”

It only takes one unsecured device that’s plugged into your network to lead to a network breach. That’s why it’s so important to have a bring your own device (BYOD) policy.

BYOD has its pros and cons, and organizations that already have a policy in place or are contemplating implementing one need to tick some boxes to make sure it runs as smoothly and securely as possible.

 

The Upside

BYOD has obvious advantages for staff who like the convenience and familiarity of working on their own devices. It could also lead to productivity gains, as users have an affinity for their own personal devices and how they use them.

Personal laptops, tablets and smartphones are usually more cutting edge, given that companies often don’t update their desktops for years on end. BYOD also allows staff to carry only one or two devices around with them, rather than different ones for work and personal use.

BYOD policies can save organizations money, as they don’t have to spend as much on their IT hardware while allowing workers increased mobility.

 

The Downside

Having said that, BYOD practices are not free from security concerns. More and more mobile devices provide greater scope for ways to breach a company’s IT infrastructure.

Some employees may not be as stringent as they should be about the information they bring home that could be highly sensitive or confidential. Once they take it out of the office, there’s nothing stopping them from sharing it across devices, networks, emails or even showing it to their family and friends.

Disgruntled employees about to walk out the door pose an even bigger threat. If they are leaving to work for a competitor, BYOD makes it easier for them to take intellectual property with them. Alternatively, if an employee uses a smartphone to access the company network then loses it or it’s stolen, an unauthorized person could retrieve unsecured data on the device. Staff can also sell their devices or give them away and forget to wipe company data beforehand.

 

And the Essentials

A good BYOD policy should contain two critical components: an application or software program for managing the devices connected to your organization’s networks, and a written agreement that clearly states the responsibilities of employers and staff.

For example, IT departments wishing to monitor the use of personal devices must ensure that they only monitor activities that access company information.

Software developers and device manufacturers are constantly releasing security patches and updates for threats such as viruses and malware. BYOD policies should have the necessary processes in place to automatically apply those patches across all the agreed BYOD devices.

Additionally, organizations can simplify the whole process by limiting the number or make of devices allowed in their BYOD programs and the systems they have to support. Supporting a broad range of devices could become an administrative nightmare.

The IT department should also have permission to remotely wipe the device if it’s lost, the employee leaves or if it detects a data breach, virus or any other threat to its infrastructure.

BYOD should satisfy employees and management alike, as long as there’s a clear understanding of everyone’s responsibilities. Before settling on the best BYOD policy for your organization, it’s worth getting input from HR, IT, finance, legal and anyone else who has a stake in the matter.

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

The Essentials

Do Not Rule Out The Desktop Yet

November 3rd, 2016 Posted by Best Practices, Desktop, Devices, Hosted Services, Internet, Newsletters, Services 0 thoughts on “Do Not Rule Out The Desktop Yet”
Reports of the demise of the PC industry are greatly exaggerated. In fact, market research firm IDC forecasts PC sales will “stabilize” by 2018 and then record slow, steady growth. Another indication of the health of the PC industry is the news of improving demand from chip maker Intel. Reports of the demise of the PC industry are greatly exaggerated.

Plenty of upside to this “down” PC market

Two trends in particular have depressed PC sales, according to analysts:

  1. People are buying more mobile devices and using them for some traditional desktop tasks
  2. The quality of the PCs themselves has improved so much that the machines now have much longer lifespans

After 8% declines in 2015 and 2016, Gartner projects that PC shipments will increase by 0.4% in 2017 and 3% in 2018.

In fact, PC sales continue to outpace the projections of experts. It turns out, people like tablets and smart phones for applications, but they continue to rely on laptops and desktops to get the bulk of their work done—and a good deal of non-work as well.

Reports of the demise of the PC industry are greatly exaggerated

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