Posts tagged "local business"

Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®

March 29th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®”

Durango, CO, March 29, 2017 – Think Network Technologies announced today that CRN®, a brand of The Channel Company, has added Think to its 2017 Tech Elite 250 list. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology vendors, scaled to their company size.

To compile the annual list, The Channel Company’s research group and CRN editors work together to identify the most customer-beneficial technical certifications in the North American IT channel. Solution providers that have obtained these elite designations—which enable them to deliver premium products, services and customer support—are then selected from a pool of online applicants.

Technology is evolving at lightning speed and to stay competitive, businesses and organizations require partners that are not just current, but cutting edge.  It is a top priority for Think to ensure staff maintain a strong command on the latest IT solutions. The company illustrates a dedication to training with a technical team rich in certifications from leading IT vendors.  The company encourages its technical team to follow an elite learning path that will continually enhance their skills and knowledge.

“This exclusive, ambitious group of solution providers boasts some of the most advanced IT certifications available from top technology suppliers,” said Robert Faletra, CEO, The Channel Company. “They have adapted impressively to major changes in the IT channel, especially the shift to a more services-driven market, by expanding their skill sets and sharpening both their technical and customer service expertise. Congratulations to our 2017 list, whose robust investment in their organizations has earned them yet another elite designation—the CRN Tech Elite 250.”

“We are grateful to be recognized by CRN and The Channel Company,” says Melissa Glick, CEO of Think Network Technologies. “Our growth and success over the years continues to be fueled by the talented team we have here and their commitment to their craft.  This award validates our promise to deliver the highest quality of service to our clients.  Our team’s deep level of expertise is a differentiator for Think, and we will continue to invest in training and education that enables our consultants to deliver leading edge solutions to our clients.”

Coverage of the Tech Elite 250 will be featured in the April issue of CRN, and online at

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About Think Network Technologies

Think Network Technologies is a provider of on-premises and cloud solutions for both the private and public sector.  Think excels at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability.  Since 2002, the family-owned business has become the outsourced IT department and trusted advisor for hundreds of businesses.  With offices in Durango(CO), Denver(CO), Farmington(NM) and Scottsdale(AZ), Think is strategically aligned to better serve the greater Four Corners region.

Copyright ©2017. Think Network Technologies, LLC. All rights reserved.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

Copyright ©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

Let the Think specialists help you and your company! Please contact our sales team at if you would like our recommendations or a quote.

Think IT Town Hall Helps Locals with Tech Advice

March 17th, 2017 Posted by Best Practices, Community, Data, Desktop, Devices, Hosted Services, Internet, Microsoft, Networks, Newsletters, Operating System, Security, Services 1 thought on “Think IT Town Hall Helps Locals with Tech Advice”

Matt Glick and Prudencio Dimas from Think have over three decades of experience in the IT world working side by side with organizations, both large and small, to understand and resolve ongoing IT challenges.  Their understanding of network infrastructure, design and implementation was offered to participants of the TechKnowledge 2017 Conference in a Town Hall forum.  Topics such as servers, backups, disaster recovery, cloud storage, Office 365, virus protection, malware, ransomware, and security best practices were all discussed.  Matt and Prudencio fielded a range of questions but it was obvious what was the most concerning topic among the group.

Ransomware and backups.

The duo talked about best practices when it comes to backups and ransomware for almost an hour with the group. It was a very productive session and their favorite question came from Diana Murray, Manager for ASAP Accounting & Payroll, Inc.  Ms. Murray asked “What are the three most important elements of IT when talking about small business?”  We thought we would summarize their answers below.

1. A layered approach to security:

Matt brought up an older Blog post Think published entitled “Is Your Security Layered Like Your Bean Dip?”  It says you should layer your security like a seven-layer bean dip.  Just one layer at the bottom, and it just not as enticing.  But when you get all those layers, working together, it’s an explosion of excellence!  And even more important, the layered security approach tells us the more hoops a hacker has to jump through, the less likely they are to be successful.

2. Backups are key:

Matt posed a few questions business owners should consider when it comes to their backups.  What kind of backup you have is just as important as what is being backed up.  Is it file level backup?  Do you have a full image?  And, what is your expectation of downtime in the event that you do deal with a server crash?  And, he reminded everyone there to be realists.  Emergencies happen.  So, anticipate that they will happen and be prepared.  Practice.  Exercise your backup recovery process; test and retest it, so you have time to work out the kinks.

3. Standardization:

Prudencio explained IT standardization is a strategy for minimizing IT costs within an organization by keeping hardware and software as consistent as possible and reducing the number of tools you have that address the same basic need. It may take the form of ensuring that every computer has the same operating system, or of purchasing hardware in bulk so that every PC in your office is the same make and model. By streamlining your IT infrastructure, you can simplify decision­ making and minimize purchasing and maintenance costs.

Thank you to the Chamber of Commerce for organizing this event for our community and for asking Think to be involved.

Tech Knowledge Conference 2017

February 22nd, 2017 Posted by Best Practices, Community, Data, Desktop, Devices, Hosted Services, Internet, Microsoft, Networks, Newsletters, Operating System, Security, Services 0 thoughts on “Tech Knowledge Conference 2017”

The Durango Chamber of Commerce will host its 3rd Annual Tech Conference on Wednesday, March 15th at the DoubleTree Hotel featuring keynote speaker Jeff Walker.

There will be a variety of breakout sessions throughout the day which include topics about cyber security, email marketing, makerspace, web policies, digital marketing, facebook marketing, hackathon, and much more. Think Network Technologies is a sponsor for the Tech Conference, but they will also be a presenter for one of the breakout sessions.

Matt Glick(CTO) and Prudencio Dimas(Solutions Architect) will be holding an “IT Town Hall” on March 15th from 2:30 – 3:20p in the Silverton/Purgatory room at the DoubleTree Hotel. You’ll be able to ask Think’s senior engineers all your business tech questions about servers, backups, disaster recovery, cloud storage, Office 365, virus protection, malware, ransomware, security best practices, and IT policies.

As CTO of Think Network Technologies, Matt manages network operations, business development and provides guidance to the technical team.  He brings more than 18 years of experience delivering technology solutions to regional private and public sector accounts. Matt has a Bachelor’s of Science in Sociology and Environmental Science from Fort Lewis College.  He started his career in Seattle, where he worked for a corporate consulting company and got his start in systems administration.  He pursued further education at Colorado Mountain College for Microsoft Server OS, Directory Services and Architecture; completing MCSE, MCSA and MCP certifications.  He also completed the Cisco CCNA, CCDA and CCNP certification coursework while being employed as a network administrator for a school district in Roaring Fork Valley, CO.  In 2002, Matt returned to Durango to start his own venture, thus the inception of Think Network Technologies.  His understanding of network infrastructure, design and implementation has benefited Think’s customers in finding solutions to fit the business requirements in both smaller and larger environments.

As a Solutions Architect at Think, Prudencio plays a role in nearly all phases of the IT service delivery life cycle, from the initial consultation and needs assessment, to implementation and ongoing solution support. Prudencio got his start as an intern while earning an Associate’s Degree in Information Technology. Prudencio is well rounded with experience ranging from small computer repair shops to networks of five thousand plus endpoints.  His primary focus is on windows systems administration and he carries certifications in Microsoft and Cisco technologies. In 2012, Prudencio left the IT world behind for 6 months of world travel. When he returned, an opportunity with Think brought him to Durango where he works side by side with businesses large and small to understand and resolve ongoing IT challenges.

Please contact Think’s IT specialists at if you have any questions or concerns.

Think Outside the Box: Soren Thompson

January 17th, 2017 Posted by Community, Newsletters, Staff 1 thought on “Think Outside the Box: Soren Thompson”

This is volume four of the “Think Outside the Box” series and we’re introducing you to the newest addition, Soren Thompson! We’re so excited to bring Soren on the team and you can see why below.

Get to Know Soren

Where did you grow up?
I was born in Escondido, CA but moved to Ruidoso, NM at a very early age. It’s a beautiful mountain town just like Durango!

What are your professional certification(s)?
I have my CCNA Routing and Switching and I am currently working towards my CCNA Wireless.

How long have you been at Think?
One whole week!

What is your role at Think? (In plain English, please.)
I am currently the IT Support Manager for our level 1 support team. I have the privilege of learning from and assisting our core group of skilled technicians. On the engineer side, I will be working with a lot of the Cisco, Microsoft and other issues that happen to come my way.

Outside the Box: Lightning Round

What 80’s movie/song would you say best describes you?
Back to the Future – Can’t get enough of those self-lacing Nikes!

If you could bring back a popular 80’s fad, what would it be?
Oh… The afro! (not sure if this is an 80’s thing, maybe 70’s?)

If you could be an animal, what would it be and why?
I’d have to choose an Eagle, it just fits my name!

If money was no object and you could buy anything you wanted, what would it be and why?
I’d purchase all my family and friends’ debts so they could help me take care of my newly owned island!

What is your favorite thing about Durango (Durango area)?  
Everyone is so friendly and helpful. Not sure if this is a Durango thing, but I’ll count it as such!

If you could choose to meet any historical figure, who would it be and why?
Nikola Tesla – So far ahead of his time.

What is your favorite season and why?
Autumn – the chill in the air and the beautiful colors remind me that in Spring we get to see them all come back.

What is the weirdest thing you’ve ever eaten?
Rattlesnake jerky… It’s true that most things DO taste like chicken

Have you ever been told you look like someone famous?
Even though I don’t agree with the perception, but I’ve got Rob Schneider more than a few times!

What was the worst haircut you have ever had?
I had a girlfriend in high school that once recommended I frost my tips… “Copper top” they called me.

Think Outside the Box: Jonell Jones

October 3rd, 2016 Posted by Staff 1 thought on “Think Outside the Box: Jonell Jones”

Here is Volume Three of our “Think Outside the Box” series and we’re introducing you to the newest addition, Jonell Jones! She’s already fitting in great with the Think team and you can see why below.

Get to Know Jonell

A Girl and Her Dog

Where did you grow up?
I grew up in central Minnesota in a little town called Princeton. The Land of 10,000 Lakes! I went to college in St. Cloud, MN and as soon as I graduated I left and moved to lovely Durango! I’ve been a resident here for 10 years now and I’m happy to call this place my home.

How did you get started in technology?
I’ve been a gamer since as long as I can remember and friends that know me well call me the “Game Queen”. I started tinkering around with Photoshop, HTML coding, and other programs when I was 15 years old, so I was pretty advanced by the time I got into college.

What is your role at Think? (In plain English, please.)
I am the NEW Office & Marketing Manager at THINK! My role is to make life a little easier for everyone else here, so that they can give our clients their full attention. I handle most administrative tasks, but I also use my creativity to help market all the wonderful things about THINK!

Outside the Box: Lightning Round

Husband and Wife

Jonell & Cole

What 80’s movie would you say best describes you?
Probably the Labyrinth because the main character (Sarah) was able to figure her way out of any dilemma in the movie (most of my favorite 80’s movies were kids movies because I was born in ’84!), but my favorite movie now would be The Breakfast Club.

If you could bring back a popular 80’s fad, what would it be?
Video Arcades.

Who is your inner Super Hero? What is your super power?
I would be Cat Claw! I’d have the appearance of a humanoid cat with super cat abilities and I would fight crime, but only for a few hours since the rest of the time would be reserved for cat naps.

If you could be a Star Wars character, what would your name/angle be?
My name would be Jaya and I would use the force for good, but I imagine myself to be like Han Solo. Traveling around in my own ship and I would use a dual lightsaber since I’m actually trained on using the bo staff.

If you could be an animal, what would it be and why? 
After reading about my super hero power you probably could guess that I’d be a cat! I’ve always loved cats (don’t worry, I love dogs too!) since I was little. I just think they have unique personalities, they’re cute and they like to sleep… a lot! Plus, they’re adventurous (sometimes…) and they don’t take crap from nobody!

If money was no object and you could buy anything you wanted, what would it be and why?
I would buy a house by the ocean for my parents, then I would buy a house for my in-laws, and I guess I’d buy a new house for me too. I’ll stop there since this list could get pretty long!

What is your favorite thing about Durango?
What is there not to love?! I’m a big foodie, so Durango is almost perfect in that sense (they need a Korean restaurant). I’m very adventurous and I absolutely love the outdoors! Exploring opportunities are endless in this area! Go in any direction around Durango and you’ll find plenty of hiking & biking trails along with other outdoor activities.

What would you choose as a slogan for your life?
“Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming “Wow! What a Ride!” ― Hunter S. Thompson

What is your favorite material thing that you own and why?
My house because it has all my other favorite stuff in it.

What is your favorite season and why?
I love all the seasons! I couldn’t live in a place that was always warm or cold. There’s something special about them all.

What is your pet peeve?
My absolute biggest pet peeve is WASTING FOOD! I just hate the thought of throwing food away when there’s people and children out there that haven’t eaten anything for days.

What is the weirdest thing you’ve ever eaten?
Hongeohoe is a Korean dish. You either love it or hate it and I love it! This is how Wikipedia describes it: Hongeohoe is made from skate (a type of ray) and emits a very strong, characteristic ammonia-like odor that has been described as being “reminiscent of an outhouse”.

Who is your role model?
My Korean Grandma because she’s always helping others. My mother told me that even when she was little, my grandmother would bring homeless people into their home to feed them. She goes to the veterans hospital and does acupuncture for the vets. She also visits orphanages to help children without families feel cared for and loved. She’s received multiple awards for the work that she does.


3067 Main Ave. Durango, CO 81301
101 W. Main St. Farmington, NM
7483 E. Visao Dr. Scottsdale, AZ
5700 Washington St. Denver, CO


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Copyright 2017 Think Network Technologies, LLC. All rights reserved.