As the role of IT evolves and becomes more integrated with the very foundations of our businesses, it’s vital for you to evolve with it. It’s no longer enough to know the ins and outs of business tech, now you need to have the leadership skills and business savvy necessary to make all that tech knowledge an integral asset at every level, from C-suite executives to end users.
Talk less, communicate more
It’s important to ensure that IT solutions, as well as time and money spent, are all in the best interests of the company. So, it’s important to listen to what people are saying, sift through to what’s actually needed, prioritize what will benefit the company most, and then communicate the value of the proposition as well as how it will be accomplished. This requires an open mind, good listening skills, and abstract reasoning.
Focus on simplicity, efficiency, and agility
With so many IT solutions available for each need, it’s important to remember that more isn’t more, but neither is less. What you want is the right fit for your business, and that will change as your business grows and evolves. This requires an IT leader with a focus on keeping your processes simple, a willingness to cut anything that isn’t efficient, and an eye to keeping the business agile enough to shift and change when and how it needs to in order to stay competitive.
People are inherently resistant to change, so it’s important that you actively seek people who are interested in challenge and growth. A growth mindset means they won’t run from change, they’ll lean into it. And even better, they’ll get curious and start asking questions that may open up new avenues of thinking or opportunities that will help your business move forward.
Get your hands dirty
It’s unrealistic to tell a group of people to do something without being willing to do it yourself, and adopting new mindsets and approaches to technology is no different. Get involved with your teams, help them work through the problems and challenges, and let them see you working to learn with them. It will encourage a healthier dynamic and improve adoption of new technology and processes.
Change the way you view mistakes
Teams who are afraid to fail are also afraid to try, and you can’t make progress until you’re open to both. You can help your team by establishing a culture that treats mistakes as an opportunity to learn and do better.
Value different perspectives and relationships
Bridging the gap between IT and business can seem overwhelming. It gets a lot easier when you have a pool of contacts to draw from that spans both sides. These different perspectives will help keep you from leaning too far to one side, and they will help you see your challenges and opportunities in a whole new light.
Focus forward and keep adapting
Consistent change is the new normal, and the pace increases every year. Now is the time to embrace this and learn how to use it to your advantage. Rather than seeking out a “perfect” structure or solution, allow your ideas and your approach to be flexible enough to take advantage of “great for now”. And then be prepared to change again when your business outgrows that solution or a better one becomes available.