Posts tagged "information technology"

Melissa Glick of Think Network Technologies Recognized as One of CRN’s 2017 Women of the Channel

May 18th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Melissa Glick of Think Network Technologies Recognized as One of CRN’s 2017 Women of the Channel”

Durango, CO, May 18, 2017 – Think Network Technologies announced today that CRN®, a brand of The Channel Company, has named Melissa Glick, CEO to its prestigious 2017 Women of the Channel list. The executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for her outstanding leadership, vision and unique role in driving channel growth and innovation.

CRN editors select the Women of the Channel honorees based on their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel.

Melissa was instrumental in increasing Think’s business year-over-year through organic growth, corporate restructuring, and community outreach.  She was able to increase face time wth customers to better deliver information about Think solutions and value-add opportunities.

“Beyond outstanding and forward-thinking strategy at Think, Melissa takes a leadership role that shapes both the industry as a whole and the community she calls home,” says CTO and Think Founder Matt Glick.

“These extraordinary executives support every aspect of the channel ecosystem, from technical innovation to marketing to business development, working tirelessly to keep the channel moving into the future,” said Robert Faletra, CEO of The Channel Company “They are creating and elevating channel partner programs, developing fresh go-to-market strategies, strengthening the channel’s network of partnerships and building creative new IT solutions, among many other contributions. We congratulate all the 2017 Women of the Channel on their stellar accomplishments and look forward to their future success.”

“I am grateful to be recognized by CRN and The Channel Company,” says Melissa Glick, CEO of Think Network Technologies. “None of this would be possible on my own. I have a talented team, a supportive family and a network of inspiring women all around me to credit.”

The 2017 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/wotc.

 

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@TheChannelCo names @ThinkNetTech’s Melissa Glick, CEO to @CRN 2017 Women of the Channel list #WOTC17 www.CRN.com/wotc.

About Think Network Technologies

Think Network Technologies is a provider of on-premises and cloud solutions for both the private and public sector.  Think excels at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability.  Since 2002, the family-owned business has become the outsourced IT department and trusted advisor for hundreds of businesses.  With offices in Durango(CO), Denver(CO), Farmington(NM) and Scottsdale(AZ), Think is strategically aligned to better serve the greater Four Corners region. www.thinknettech.com

Copyright ©2017. Think Network Technologies, LLC. All rights reserved.

 

About the Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Securing Your BYOD Policy

May 8th, 2017 Posted by Best Practices, byod, Data, Devices, Networks, Newsletters, Phone, Security, Staff 0 thoughts on “Securing Your BYOD Policy”

Work practices have undergone a revolution in the digital age. Networked devices and more mobility have blurred the line between work and home as vast numbers of people perform their jobs across multiple platforms, often far from the office.

An accompanying phenomenon is the bring your own device (BYOD) policy which allows employees to use their own laptops and smartphones in the office or, alternatively, to use those devices to work from home.

BYOD has its pros and cons, and organizations that already have a policy in place or are contemplating implementing one need to tick some boxes to make sure it runs as smoothly and securely as possible.

 

The Good

BYOD has obvious advantages for staff who like the convenience and familiarity of working on their own devices. It could also lead to productivity gains, as users have an affinity for their own personal devices and how they use them.

Personal laptops, tablets and smartphones are usually more cutting edge, given that companies often don’t update their desktops for years on end. BYOD also allows staff to carry only one or two devices around with them, rather than different ones for work and personal use.

BYOD policies can save organizations money, as they don’t have to spend as much on their IT hardware while allowing workers increased mobility.

 

The Bad

Having said that, BYOD practices are not free from security concerns. More and more mobile devices provide greater scope for ways to breach a company’s IT infrastructure.

Some employees may not be as stringent as they should be about the information they bring home that could be highly sensitive or confidential. Once they take it out of the office, there’s nothing stopping them from sharing it across devices, networks, emails or even showing it to their family and friends.

Disgruntled employees about to walk out the door pose an even bigger threat. If they are leaving to work for a competitor, BYOD makes it easier for them to take intellectual property with them. Alternatively, if an employee uses a smartphone to access the company network then loses it or it’s stolen, an unauthorized person could retrieve unsecured data on the device. Staff can also sell their devices or give them away and forget to wipe company data beforehand.

 

And the Necessary

A good BYOD policy should contain two critical components: an application or software program for managing the devices connected to your organization’s networks, and a written agreement that clearly states the responsibilities of employers and staff.

For example, IT departments wishing to monitor the use of personal devices must ensure that they only monitor activities that access company information.

Software developers and device manufacturers are constantly releasing security patches and updates for threats such as viruses and malware. BYOD policies should have the necessary processes in place to automatically apply those patches across all the agreed BYOD devices.

Additionally, organizations can simplify the whole process by limiting the number or make of devices allowed in their BYOD programs and the systems they have to support. Supporting a broad range of devices could become an administrative nightmare.

The IT department should also have permission to remotely wipe the device if it’s lost, the employee leaves or if it detects a data breach, virus or any other threat to its infrastructure.

BYOD should satisfy employees and management alike, as long as there’s a clear understanding of everyone’s responsibilities. Before settling on the best BYOD policy for your organization, it’s worth getting input from HR, IT, finance, legal and anyone else who has a stake in the matter.

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®

March 29th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®”

Durango, CO, March 29, 2017 – Think Network Technologies announced today that CRN®, a brand of The Channel Company, has added Think to its 2017 Tech Elite 250 list. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology vendors, scaled to their company size.

To compile the annual list, The Channel Company’s research group and CRN editors work together to identify the most customer-beneficial technical certifications in the North American IT channel. Solution providers that have obtained these elite designations—which enable them to deliver premium products, services and customer support—are then selected from a pool of online applicants.

Technology is evolving at lightning speed and to stay competitive, businesses and organizations require partners that are not just current, but cutting edge.  It is a top priority for Think to ensure staff maintain a strong command on the latest IT solutions. The company illustrates a dedication to training with a technical team rich in certifications from leading IT vendors.  The company encourages its technical team to follow an elite learning path that will continually enhance their skills and knowledge.

“This exclusive, ambitious group of solution providers boasts some of the most advanced IT certifications available from top technology suppliers,” said Robert Faletra, CEO, The Channel Company. “They have adapted impressively to major changes in the IT channel, especially the shift to a more services-driven market, by expanding their skill sets and sharpening both their technical and customer service expertise. Congratulations to our 2017 list, whose robust investment in their organizations has earned them yet another elite designation—the CRN Tech Elite 250.”

“We are grateful to be recognized by CRN and The Channel Company,” says Melissa Glick, CEO of Think Network Technologies. “Our growth and success over the years continues to be fueled by the talented team we have here and their commitment to their craft.  This award validates our promise to deliver the highest quality of service to our clients.  Our team’s deep level of expertise is a differentiator for Think, and we will continue to invest in training and education that enables our consultants to deliver leading edge solutions to our clients.”

Coverage of the Tech Elite 250 will be featured in the April issue of CRN, and online at www.crn.com/techelite250.

Follow The Channel Company: Twitter, LinkedIn and Facebook

Follow Think Network Technologies: Twitter, LinkedIn and Facebook

About Think Network Technologies

Think Network Technologies is a provider of on-premises and cloud solutions for both the private and public sector.  Think excels at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability.  Since 2002, the family-owned business has become the outsourced IT department and trusted advisor for hundreds of businesses.  With offices in Durango(CO), Denver(CO), Farmington(NM) and Scottsdale(AZ), Think is strategically aligned to better serve the greater Four Corners region. www.thinknettech.com

Copyright ©2017. Think Network Technologies, LLC. All rights reserved.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

Copyright ©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Think IT Town Hall Helps Locals with Tech Advice

March 17th, 2017 Posted by Best Practices, Community, Data, Desktop, Devices, Hosted Services, Internet, Microsoft, Networks, Newsletters, Operating System, Security, Services 1 thought on “Think IT Town Hall Helps Locals with Tech Advice”

Matt Glick and Prudencio Dimas from Think have over three decades of experience in the IT world working side by side with organizations, both large and small, to understand and resolve ongoing IT challenges.  Their understanding of network infrastructure, design and implementation was offered to participants of the TechKnowledge 2017 Conference in a Town Hall forum.  Topics such as servers, backups, disaster recovery, cloud storage, Office 365, virus protection, malware, ransomware, and security best practices were all discussed.  Matt and Prudencio fielded a range of questions but it was obvious what was the most concerning topic among the group.

Ransomware and backups.

The duo talked about best practices when it comes to backups and ransomware for almost an hour with the group. It was a very productive session and their favorite question came from Diana Murray, Manager for ASAP Accounting & Payroll, Inc.  Ms. Murray asked “What are the three most important elements of IT when talking about small business?”  We thought we would summarize their answers below.

1. A layered approach to security:

Matt brought up an older Blog post Think published entitled “Is Your Security Layered Like Your Bean Dip?”  It says you should layer your security like a seven-layer bean dip.  Just one layer at the bottom, and it just not as enticing.  But when you get all those layers, working together, it’s an explosion of excellence!  And even more important, the layered security approach tells us the more hoops a hacker has to jump through, the less likely they are to be successful.

2. Backups are key:

Matt posed a few questions business owners should consider when it comes to their backups.  What kind of backup you have is just as important as what is being backed up.  Is it file level backup?  Do you have a full image?  And, what is your expectation of downtime in the event that you do deal with a server crash?  And, he reminded everyone there to be realists.  Emergencies happen.  So, anticipate that they will happen and be prepared.  Practice.  Exercise your backup recovery process; test and retest it, so you have time to work out the kinks.

3. Standardization:

Prudencio explained IT standardization is a strategy for minimizing IT costs within an organization by keeping hardware and software as consistent as possible and reducing the number of tools you have that address the same basic need. It may take the form of ensuring that every computer has the same operating system, or of purchasing hardware in bulk so that every PC in your office is the same make and model. By streamlining your IT infrastructure, you can simplify decision­ making and minimize purchasing and maintenance costs.

Thank you to the Chamber of Commerce for organizing this event for our community and for asking Think to be involved.

Tech Knowledge Conference 2017

February 22nd, 2017 Posted by Best Practices, Community, Data, Desktop, Devices, Hosted Services, Internet, Microsoft, Networks, Newsletters, Operating System, Security, Services 0 thoughts on “Tech Knowledge Conference 2017”

The Durango Chamber of Commerce will host its 3rd Annual Tech Conference on Wednesday, March 15th at the DoubleTree Hotel featuring keynote speaker Jeff Walker.

There will be a variety of breakout sessions throughout the day which include topics about cyber security, email marketing, makerspace, web policies, digital marketing, facebook marketing, hackathon, and much more. Think Network Technologies is a sponsor for the Tech Conference, but they will also be a presenter for one of the breakout sessions.

Matt Glick(CTO) and Prudencio Dimas(Solutions Architect) will be holding an “IT Town Hall” on March 15th from 2:30 – 3:20p in the Silverton/Purgatory room at the DoubleTree Hotel. You’ll be able to ask Think’s senior engineers all your business tech questions about servers, backups, disaster recovery, cloud storage, Office 365, virus protection, malware, ransomware, security best practices, and IT policies.

As CTO of Think Network Technologies, Matt manages network operations, business development and provides guidance to the technical team.  He brings more than 18 years of experience delivering technology solutions to regional private and public sector accounts. Matt has a Bachelor’s of Science in Sociology and Environmental Science from Fort Lewis College.  He started his career in Seattle, where he worked for a corporate consulting company and got his start in systems administration.  He pursued further education at Colorado Mountain College for Microsoft Server OS, Directory Services and Architecture; completing MCSE, MCSA and MCP certifications.  He also completed the Cisco CCNA, CCDA and CCNP certification coursework while being employed as a network administrator for a school district in Roaring Fork Valley, CO.  In 2002, Matt returned to Durango to start his own venture, thus the inception of Think Network Technologies.  His understanding of network infrastructure, design and implementation has benefited Think’s customers in finding solutions to fit the business requirements in both smaller and larger environments.

As a Solutions Architect at Think, Prudencio plays a role in nearly all phases of the IT service delivery life cycle, from the initial consultation and needs assessment, to implementation and ongoing solution support. Prudencio got his start as an intern while earning an Associate’s Degree in Information Technology. Prudencio is well rounded with experience ranging from small computer repair shops to networks of five thousand plus endpoints.  His primary focus is on windows systems administration and he carries certifications in Microsoft and Cisco technologies. In 2012, Prudencio left the IT world behind for 6 months of world travel. When he returned, an opportunity with Think brought him to Durango where he works side by side with businesses large and small to understand and resolve ongoing IT challenges.

Please contact Think’s IT specialists at sales@thinknettech.com if you have any questions or concerns.

Specialists vs Generalists

December 16th, 2016 Posted by Best Practices, Data, Hosted Services, Internet, Networks, Newsletters, Operating System, Security, Services 0 thoughts on “Specialists vs Generalists”
The best IT services providers are specialists, not generalists.   Whether their specialty is an industry or a type of service, specialization gives them the knowledge to serve as experts in the field.  Their expertise gives credibility and confidence to the customer, immediately.  Specialists, are experienced, usually identify the issues faster and anticipate problems better, and bring a wealth of knowledge they’ve gleaned from similar clients. (Swift, 2016)

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Thanksgiving

Tom, the Turkey Technologist

November 9th, 2015 Posted by Best Practices, Community, Services 0 thoughts on “Tom, the Turkey Technologist”

By: Alicia Hernandez, Think Technical Writer

Thanksgiving is around the corner. And shhhhh… don’t say it too loud, but Christmas is only SEVEN Fridays away. Ahhh, the holidays! A lovely time of year for families to get together, eat, and be merry. But, as with everything else, technology is changing even the age-old traditions of the holiday season.

Thinking back to my childhood holidays, the first word that comes to mind for me is “INTERACTIVE.” The second word… “FUN!” Remember the days when the entire family would participate in board games, cards, football in the snow?

Is it just me, or are these memories gone forever, stored away in the memory bank, never to be experienced again? Because that’s what it feels like with technology taking over our lives, even during the holidays. I dread the thought of 20 of us (many whom we only see once or twice a year), including the 2-year old, lined up on the couch, with the TV on, but all staring down at our phones or tablets in complete silence.

How to put down the phones

According to Keith Wagstaff from NBC News, “66 percent of Americans think checking phones at the dinner table should be banned during the holidays, according to a new poll conducted by Eventbrite” (2014, Put down the phone! How to break your kids free of technology on Thanksgiving).

Thanksgiving "Turkey Bowl"

Thanksgiving “Turkey Bowl”

Many of us have actually incorporated this challenge during all meals… not just holiday meals. But the key here is that every family member must be on board and commit. It ruins the whole plan when Aunt Bunny is uploading selfie pictures with the turkey to Facebook.

Experts suggest that if you are going to try this challenge, plan ahead. Speak to all family members ahead of time and get everyone’s commitment. Designate a phone drop-off place so people are not tempted by the buzzing in their pockets. And most importantly, prepare a distraction! Break out those dusty board games, air up the sports balls, and get everyone involved again!

Use technology to connect

But wait… Technology isn’t all bad, right?! Of course not, says Tom, the Turkey Technologist from Think! Technology can help improve your holidays as well. Pick up a fancy wireless thermometer for cooking that wonderful, juicy, perfect … HAM! FaceTime with your distant relatives who couldn’t travel this year. And avoid the ridiculous debauchery of Black Friday shopping by scoring all those unbeatable deals in the comfort of your PJs while sitting by the cozy fire and shopping online!

Happy Thanksgiving from Tom and all his pals here at Think!

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