Posts tagged "information technology"

Phishing

How to Avoid a Phishing Attack

July 10th, 2018 Posted by Best Practices, Cloud, Communication, Devices, Internet, Security 2 thoughts on “How to Avoid a Phishing Attack”

90% of Data Breaches Involve a Phishing Attack

First things first – what is phishing? Phishing is an email technique used to fraudulently obtain sensitive information. Phishing emails are designed to look like they’re from a brand or institution you trust. They typically prompt you to download malware (malicious software), click on a link that redirects you to a malicious website or enter personal information. This can enable hackers to steal your identity, breach your employer’s systems, and more. The best way to defend yourself against phishing attacks is to identify phony emails before you click on them.

5 Tips for Identifying Phishing Emails

  1. Who’s the real sender? – Make sure the organization’s name in the “From” field matches the address between the brackets. Watch out for addresses that contain typos in the organization name (think amaz0n.com).
    Phishing - Who's the real sender?
  2. Check the salutation – If you do business with an organization, the first line of the email should contain your name. Don’t trust impersonal introductions like “Dear Customer.”
    Phishing - Check the salutation
  3. Use your mouse hover – Hover over an email link to see the full URL it will direct you to. Do not click the link – just hover. If the address isn’t where you’d expect it to go, don’t click it. Check all the links – if the URLs are all the same, it’s likely a phishing email.
    Phishing - Who's the real sender?
  4. What’s in the footer? – The footer of any legitimate email should contain, at minimum, a physical address for the brand or institution and an unsubscribe button. If either of these items are missing, it’s probably fake.
    Phishing - What's in the footer?
  5. Look for other content clues – Does the content have spelling and grammar errors, ask for personal or sensitive information, convey a high sense of urgency and/or privacy, offer incentives through threat or reward, or contain links or attachments? These are all clues pointing toward a phishing email.

When in Doubt, Delete

If something seems off, delete the email. If it’s not fake, the sender will contact you another way or send the message again.

We Can Help…

Think Network Technologies offers IT Consulting services to can help your organization keep systems and information secure. For more information about this topic and how we can support your business, contact us.

Source: Webroot Inc.

Server

Rising Temperatures, Rising Server Threats

June 13th, 2018 Posted by Best Practices, Cloud, Communication, Devices, Internet, Security 0 thoughts on “Rising Temperatures, Rising Server Threats”

Why is it important to monitor server room temperatures?

With temperatures on the rise, server threats also increase. When servers overheat they can shut down. Whether you’re running a huge data center or a server room with just a few servers it is important to monitor room temperature to prevent downtime, loss of productivity and ultimately loss of revenue for your business.

Monitoring your servers’ temperature information is a starting point. However, monitoring the room temperature is a more proactive approach and will add another layer of security to ensure your server never reaches high temperatures. Monitoring the room temperature will provide an early indication if something is wrong, so you have enough time to react early and avoid serious problems.

5 benefits of monitoring server room temperature

  1. Prevent downtime – Temperature monitoring sensors and software will allow you to configure alerts that notify key personnel via email or text message if and when temperatures reach predefined thresholds so that someone can take action. Excessive temperature is one of the leading causes for having to replace hardware, and in most cases, it is easily prevented.
  2. Ensure efficient airflow inlet and exhaust – Placing temperature sensors on the front and back of your server racks will allow you to measure the temperature of the air going in and coming out of your servers. This is important to know to make sure cold airflow is not being mixed with hot air circulating in the room, as well as to ensure hot air exhaust from your servers is within the proper ranges. Airflow sensors can monitor the presence of airflow into your server room and will alert you if it stops.
  3. Reduce power consumption and increase energy efficiency – If you are actively monitoring the temperature in your server room, you should be able to identify trends and baselines. This data should indicate if your AC unit is able to keep up with the load and if there are cost savings to be had. Many times, room temperature will be set lower than necessary to compensate for not knowing exactly how effectively your servers are being cooled.
  4. Server room planning and scaling – Using the data collected from your temperature monitoring sensors, you will have insight into the cooling loads and airflow distribution of your current layout. You can use these insights to plan for the additional heat load of adding new equipment and how to maintain a proper layout for best airflow.
  5. Extend the life of your equipment – Last but not least, maintaining the proper server room temperature range will help extend the lifespan of your equipment by preventing excessive temperatures going unnoticed and causing unnecessary wear on your equipment. Short spikes of excessive temperatures can reduce reliability and can lead to hardware failure months later.

How do you monitor your server room temperature?

There are many vendors that offer physical sensors for measuring not only temperature, but also humidity, power, flooding and more. Think Network Technologies can help your business implement a server temperature monitoring solution. Contact us today to learn more.

Sources: enviromon.net, Paessler Blog

CRN Women of the Channel 2018

Melissa Glick Named to CRN Women of the Channel 2018 List

May 16th, 2018 Posted by Awards, Best Practices, Community, telecom 0 thoughts on “Melissa Glick Named to CRN Women of the Channel 2018 List”

Durango, Colo., May 15, 2018 – CRN, a brand of The Channel Company, announced yesterday Melissa Glick, CEO of Think Network Technologies has been named to its prestigious CRN Women of the Channel 2018 list. The executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for her outstanding leadership, vision and unique role in driving channel growth and innovation.

CRN editors select the Women of the Channel honorees based on their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel.

Glick is CEO and Co-Owner of Think. Her 20+ year career includes work across diverse industries including marketing, real estate, and now IT management. Working her way up from receptionist to CEO is a dream fulfilled. Glick attributes her success to a combination of hard work, perseverance and perfect timing. Glick is also Co-Founder of the Professional Women’s Network of Durango. Glick was moved to make a change in her community, so she took action. Four years later, the organization has 350 members and has produced over 48 events with one mission in mind; empowering women to rise and achieve more together. Always building her professional skills, Glick credits past mentors as well as family, in providing her with solid values and strong business acumen.

“This accomplished group of leaders is steadily guiding the IT channel into a prosperous new era of services-led business models and deep, strategic partnerships,” said Bob Skelley, CEO of The Channel Company. “CRN’s 2018 Women of the Channel list honors executives who are driving channel progress through a number of achievements—exemplary partner programs, innovative product development and marketing, effective team-building, visionary leadership and accelerated sales growth—as well as advocacy for the next generation of women channel executives.”

“It is an honor to be recognized amongst other female industry executives. I hope to inspire other women to make a difference in the technology industry going forward,” said Glick.

The 2018 Women of the Channel list will be featured in the June issue of CRN Magazine and online here.

Think Network Technologies is an award-winning, full-service IT company based in Durango, Colo. and servicing the Four Corners, providing managed services, premise and cloud solutions, integrated communications, and IT consulting for businesses.

For more information about this topic, please email us.

Channel Partners 360° 2018

Think Honored with 2018 Channel Partners 360⁰ Award

April 19th, 2018 Posted by Awards, Best Practices, telecom 0 thoughts on “Think Honored with 2018 Channel Partners 360⁰ Award”

Think Honored with 2018 Channel Partners 360⁰ Award

Durango, Colo., April 19, 2018 – Channel Partners, a resource for indirect sales channels offering IT and telecom systems and services, announced today that Think Network Technologies has been selected as one of 25 companies in the U.S. to win the 2018 Channel Partners 360⁰ Business Value Award.

“Our 2018 Channel Partners 360° Business Value Awards winners illustrate the rapid emergence of the full-stack digital services provider. Our editors were impressed by the range of services delivered, from desktops as a service to security to SD-WAN to an all-in automation strategy and more,” said Lorna Garey, Editor-in-Chief of Channel Partners and Channel Futures.

Channel Partners 360° Business Value Awards winners are selected by a panel of editors based on real-world case studies that illustrate how the partner is using the convergence of IT and telecom services to create business value for its customers.

For more than two decades, Channel Partners has been the leader in providing news and analysis to indirect sales channels serving the business technology industry. It is the unrivaled resource for resellers, aggregators, agents, brokers, VARs, systems integrators, interconnects and dealers that provide network-based communications and computing services, associated CPE and applications as well as managed and professional services.

“Over the past 16 years, we have proven our value by streamlining IT and telecom solutions, improving efficiency and ultimately saving money for our clients. It is an honor to be recognized by Channel Partners as an industry leader,” commented Melissa Glick, CEO at Think Network Technologies.

Think Network Technologies is an award-winning, full-service IT company based in Durango, Colo. and servicing the Four Corners, providing managed services, premise and cloud solutions, integrated communications, and IT consulting for businesses. For more information about Channel Partners, click here.

For more information about this topic, please email us.

CRN Tech Elite 250 2018

Think Named to 2018 CRN Tech Elite 250 List

March 26th, 2018 Posted by Awards, Best Practices 0 thoughts on “Think Named to 2018 CRN Tech Elite 250 List”

Think Network Technologies Named One of 2018 Tech Elite Solution Providers by CRN

Durango, Colo., March 26, 2018 – CRN, a brand of The Channel Company, has named Think Network Technologies to its 2018 Tech Elite 250 list. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology suppliers, scaled to their company size.

To compile the annual list, The Channel Company’s research group and CRN editors work together to identify the most customer-beneficial technical certifications in the North American IT channel. Companies who have obtained these elite designations— which enable solution providers to deliver premium products, services and customer support—are then selected from a pool of online applicants.

“Being named to CRN’s Tech Elite 250 list is no small feat,” said Bob Skelley, CEO of The Channel Company. “These companies have distinguished themselves with multiple, top-level IT certifications, specializations and partner program designations from the industry’s most prestigious technology providers. Their pursuit of deep expertise and broader skill sets in a wide range of technologies and IT practices demonstrates an impressive commitment to elevating their businesses—and to providing the best possible customer experience.”

“We place a great deal of emphasis on training and certification. We are dedicated to providing our customers with the best service possible and it’s essential to maintain up-to-date training and certification in order to do so. We are proud to be on the Tech Elite 250 list for the 2nd year in a row,” commented Melissa Glick, CEO at Think Network Technologies.

Think Network Technologies is an award-winning, full-service IT company based in Durango, Colo. and servicing the Four Corners, providing managed services, premise and cloud solutions, integrated communications, and IT consulting for businesses. Coverage of the Tech Elite 250 can be viewed online here.

For more information about this topic, please email us.

New Client: Aztec

New Client: Aztec Machine & Repair

March 12th, 2018 Posted by Managed Service Provider, New Clients, Press Release 0 thoughts on “New Client: Aztec Machine & Repair”

Think Network Technologies Announces New Client: Aztec Machine & Repair

Durango, Colo., March 9, 2018 – Think Network Technologies (Think) announced today the signing of new client, Aztec Machine & Repair (Aztec). Aztec is a long-standing and growing company in Bloomfield, N.M., specializing in hydraulic and industrial repair as well as truck upfitting and equipment needs. Aztec will retain Think to provide a full suite of information technology (IT) products and services.

“We chose Think Network Technologies based on their expertise, reputation and professionalism. We needed a partner that could provide us immediate, reliable, and 24/7 support of our fast-paced, growing operations,” quoted Tim Montoya, Aztec Owner.

Think will manage all facets of Aztec’s IT infrastructure, including hosted products, email/collaboration solutions, and network and infrastructure maintenance while providing 24/7 help desk support.

Think Network Technologies is an award-winning, full-service IT company based in Durango, Colo. and servicing the Four Corners, providing managed services, premise and cloud solutions, integrated communications, and IT consulting for businesses. For more information about Think’s solutions, click here. For more information about Aztec, click here.

For more information about this topic, please email us.

CRN MSP 500 2018

Think Named to 2018 CRN MSP 500 List

February 20th, 2018 Posted by Awards, Best Practices, Cloud, Managed Service Provider, Phone 0 thoughts on “Think Named to 2018 CRN MSP 500 List”

Think Network Technologies Named to 2018 CRN MSP 500 List

Durango, Colo., February 20, 2018 – CRN, a brand of The Channel Company, announced today that Think Network Technologies is named to its 2018 Managed Service Provider (MSP) 500 list in the MSP Pioneer 250 category, recognizing companies with business models weighted toward managed services and largely focused on the SMB market. CRN’s annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services.

In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations.

“Managed service providers have become integral to the success of businesses everywhere, both large and small,” said Bob Skelley, CEO of The Channel Company. “Capable MSPs enable companies to take their cloud computing to the next level, streamline spending, effectively allocate limited resources and navigate the vast field of available technologies. The companies on CRN’s 2018 MSP 500 list stand out for their innovative services, excellence in adapting to customers’ changing needs and demonstrated ability to help businesses get the most out of their IT investments.”

“Think Network Technologies is proud to be on CRN’s MSP 500 list for the second year in a row. It is an honor to be recognized amongst the top companies in the industry,” commented Melissa Glick, CEO at Think Network Technologies.

Think Network Technologies is a full-service IT company headquartered in Durango, Colo. providing outsourced IT services including managed services, premise and cloud solutions, infrastructure support and integrated communications for businesses in Colorado, New Mexico, Arizona, and Utah. The MSP 500: Pioneer 250 list can be viewed online here.

For more information about this topic, please email us.

Cisco Spark Demos

September 13th, 2017 Posted by Best Practices, Communication, Data, Devices, Networks, Newsletters 0 thoughts on “Cisco Spark Demos”

Communication is about more than simply being able to dial or send a message to employees or partners. It’s about being able to message, meet, and call instantly in a way that strengthens relationships and increases productivity.

And now communication needs to be agile. Mobile. Collaborative. All thanks to mobile devices and evolving innovations in infrastructure and applications for voice, video, messaging, and content sharing. The Cisco Spark service makes instant communications and live meetings possible through a deeply integrated set of industry-leading communications tools for an unmatched collaboration experience—that only the Cisco cloud can deliver.

Message. Meet. Call.

With the Cisco Spark solution, you can:

Message: Business messaging lets you prepare, share, and iterate on content. Enjoy 1:1 and team messaging in virtual rooms with persistent content and context for team interactions. Cisco Spark services break down communication barriers and make it incredibly simple to work with anyone.

Meet: Connect teams and meet customers easily with the added benefits of messaging and content sharing before, during, and after the meeting. It’s easy to schedule or join a meeting at the main office, a branch office, at home, on the road, or from a room-based video system. Every meeting is video-centric. Users shouldn’t have to think about what type of conferencing they need before scheduling; after all, it’s just a meeting.

Call: The service enables voice and video communications via mobile, desktop, and room-based devices. Simply connect your existing PSTN1 services to Spark to enjoy one-touch directory dialing and join meetings from anywhere on any device. Mobile users get features such as single number reach, single voicemail service, video services, and the ability to seamlessly move between devices during a call.

 

Designed for the Way You Do Business

The Cisco Spark service delivers a powerful set of communications services for all the ways you need to communicate. Maybe you’re a startup business with an ad hoc solution, or you have an outdated key system or PBX and want to upgrade. Perhaps you’ve already made the move to IP or deployed a cloud-based service and want to expand your capabilities even further. Cisco Spark will take your communications to the next level by providing the benefits of a complete business collaboration service for everyone in your company: one service, one experience, for everyone.

 

The Next Step

To learn more about how the Cisco Spark service can transform your communications, please contact the Think specialists to schedule a demo! Contact our sales team at sales@thinknettech.com if you would like to schedule or hear more about the Cisco Spark Board.

Think End Of Summer BBQ Party!

September 13th, 2017 Posted by Community, Newsletters, Staff 0 thoughts on “Think End Of Summer BBQ Party!”

As a special thank you to our staff and clients we hosted an “End of Summer BBQ Party” that also celebrated the opening of our new help desk center.

Things weren’t looking so great an hour before the party. The forecast said 20% chance of rain, but you know how that goes. It was dumping at 3pm and it didn’t seem like it was going to let up. Fortunately, it did let up and the sun came out just in time for the guests to arrive.

We fired up the grill with burgers and hot dogs and people were already hitting up the keg (you can’t help it when it’s full of Mexican Lager)! Kids are usually left to entertain themselves at events like this, but our staff planned ahead just for them. We had a ton of games along with some fun gifts to bring back home and there was even a piñata! All the kids took turns… even some of the grown-ups did! Finally, one of the kiddos managed to knock it down and he showed no mercy since this piñata seemed unbreakable for everyone.

Thanks for joining us! Let’s do it again sometime!

Want to take a tour of our new facility? Go here to check it out!

Tech is Changing the Way Our Kids Learn

September 13th, 2017 Posted by Best Practices, Cloud, Community, Data, Networks, Newsletters 0 thoughts on “Tech is Changing the Way Our Kids Learn”

Digital technology is revolutionizing many parts of our lives, whether it’s communications, transport, entertainment, personal finance or even shopping.

Education is no different, with advancements in digital tech transforming the way students learn in schools around the world.

While Chromebooks have become commonplace in many classrooms, there is a range of other cutting-edge technologies that also have the capacity to radically alter the way schoolchildren learn.

 

Virtual Reality in the Classroom

Virtual reality (VR) is tipped to be a breakthrough technology in the entertainment industry, but it’s also forecast to have a big impact on education.

That’s because the release of relatively low-cost VR headsets has enabled teachers to create unique and interactive 3D environments that can bring classroom lessons to life.

For schools, one major application of VR is that it allows teachers to transport students to locations where they are studying, including for a diverse range of subjects such as history, geography, and science.

VR also has particular utility for science subjects, since VR can make difficult concepts comprehensible via its unique visual and immersive qualities.

However, like any disruptive technology, there remain barriers to VR becoming an everyday fixture in classrooms, with one of the largest being its relative unfamiliarity to students and teachers.

 

More 3D Printing in Schools

3D printing, which turns digital 3D models into solid objects, is another emerging technology touted as having a bright future at schools across the globe.

In particular, 3D printing has the potential to assist teachers by providing them with 3D visual aids to illustrate complicated concepts, improve interactive learning and boost class engagement.

It also has applications in design, fashion, and engineering faculties within schools, particularly since those industries are already making use of – and being impacted by – the exciting technology.

Like many cutting-edge technologies, 3D printing faces challenges before it becomes an accepted part of classrooms. Likely obstacles include justifying the return on investment, managing access to a limited resource and incorporating 3D printing projects into the classroom.

 

Cloud Computing and Smarter Classrooms

In addition to VR and 3D printing, cloud computing is on the rise within classrooms. The practice involves storing and accessing data over the internet, instead of via a local hard drive.

Cloud computing has several positive educational outcomes because it cuts IT costs, increases accessibility and fosters collaboration between students.

It has become popular with teachers and students, especially in science, social studies, and languages fields, where the sharing of information between students over the internet is important.

Meanwhile, schools have adopted interactive, or “Cisco Spark”, boards in the classroom in recent years. These interactive tools usually include touch-sensitive screens, making them ideal for children. The boards can also be linked to tablet devices and computers.

Already used in many developed nations, proponents of this technology say it leads to a more interactive class environment, with a teacher able to build a lesson plan into the board’s software, while children can rewatch the lesson at home. It’s a long way from blackboards and chalk.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

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