Posts tagged "best practices"

Phishing

How to Avoid a Phishing Attack

July 10th, 2018 Posted by Best Practices, Cloud, Communication, Devices, Internet, Security 0 thoughts on “How to Avoid a Phishing Attack”

90% of Data Breaches Involve a Phishing Attack

First things first – what is phishing? Phishing is an email technique used to fraudulently obtain sensitive information. Phishing emails are designed to look like they’re from a brand or institution you trust. They typically prompt you to download malware (malicious software), click on a link that redirects you to a malicious website or enter personal information. This can enable hackers to steal your identity, breach your employer’s systems, and more. The best way to defend yourself against phishing attacks is to identify phony emails before you click on them.

5 Tips for Identifying Phishing Emails

  1. Who’s the real sender? – Make sure the organization’s name in the “From” field matches the address between the brackets. Watch out for addresses that contain typos in the organization name (think amaz0n.com).
    Phishing - Who's the real sender?
  2. Check the salutation – If you do business with an organization, the first line of the email should contain your name. Don’t trust impersonal introductions like “Dear Customer.”
    Phishing - Check the salutation
  3. Use your mouse hover – Hover over an email link to see the full URL it will direct you to. Do not click the link – just hover. If the address isn’t where you’d expect it to go, don’t click it. Check all the links – if the URLs are all the same, it’s likely a phishing email.
    Phishing - Who's the real sender?
  4. What’s in the footer? – The footer of any legitimate email should contain, at minimum, a physical address for the brand or institution and an unsubscribe button. If either of these items are missing, it’s probably fake.
    Phishing - What's in the footer?
  5. Look for other content clues – Does the content have spelling and grammar errors, ask for personal or sensitive information, convey a high sense of urgency and/or privacy, offer incentives through threat or reward, or contain links or attachments? These are all clues pointing toward a phishing email.

When in Doubt, Delete

If something seems off, delete the email. If it’s not fake, the sender will contact you another way or send the message again.

We Can Help…

Think Network Technologies offers IT Consulting services to can help your organization keep systems and information secure. For more information about this topic and how we can support your business, contact us.

Source: Webroot Inc.

Server

Rising Temperatures, Rising Server Threats

June 13th, 2018 Posted by Best Practices, Cloud, Communication, Devices, Internet, Security 0 thoughts on “Rising Temperatures, Rising Server Threats”

Why is it important to monitor server room temperatures?

With temperatures on the rise, server threats also increase. When servers overheat they can shut down. Whether you’re running a huge data center or a server room with just a few servers it is important to monitor room temperature to prevent downtime, loss of productivity and ultimately loss of revenue for your business.

Monitoring your servers’ temperature information is a starting point. However, monitoring the room temperature is a more proactive approach and will add another layer of security to ensure your server never reaches high temperatures. Monitoring the room temperature will provide an early indication if something is wrong, so you have enough time to react early and avoid serious problems.

5 benefits of monitoring server room temperature

  1. Prevent downtime – Temperature monitoring sensors and software will allow you to configure alerts that notify key personnel via email or text message if and when temperatures reach predefined thresholds so that someone can take action. Excessive temperature is one of the leading causes for having to replace hardware, and in most cases, it is easily prevented.
  2. Ensure efficient airflow inlet and exhaust – Placing temperature sensors on the front and back of your server racks will allow you to measure the temperature of the air going in and coming out of your servers. This is important to know to make sure cold airflow is not being mixed with hot air circulating in the room, as well as to ensure hot air exhaust from your servers is within the proper ranges. Airflow sensors can monitor the presence of airflow into your server room and will alert you if it stops.
  3. Reduce power consumption and increase energy efficiency – If you are actively monitoring the temperature in your server room, you should be able to identify trends and baselines. This data should indicate if your AC unit is able to keep up with the load and if there are cost savings to be had. Many times, room temperature will be set lower than necessary to compensate for not knowing exactly how effectively your servers are being cooled.
  4. Server room planning and scaling – Using the data collected from your temperature monitoring sensors, you will have insight into the cooling loads and airflow distribution of your current layout. You can use these insights to plan for the additional heat load of adding new equipment and how to maintain a proper layout for best airflow.
  5. Extend the life of your equipment – Last but not least, maintaining the proper server room temperature range will help extend the lifespan of your equipment by preventing excessive temperatures going unnoticed and causing unnecessary wear on your equipment. Short spikes of excessive temperatures can reduce reliability and can lead to hardware failure months later.

How do you monitor your server room temperature?

There are many vendors that offer physical sensors for measuring not only temperature, but also humidity, power, flooding and more. Think Network Technologies can help your business implement a server temperature monitoring solution. Contact us today to learn more.

Sources: enviromon.net, Paessler Blog

Melissa Glick of Think Network Technologies Recognized as One of CRN’s 2017 Women of the Channel

May 18th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Melissa Glick of Think Network Technologies Recognized as One of CRN’s 2017 Women of the Channel”

Durango, CO, May 18, 2017 – Think Network Technologies announced today that CRN®, a brand of The Channel Company, has named Melissa Glick, CEO to its prestigious 2017 Women of the Channel list. The executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for her outstanding leadership, vision and unique role in driving channel growth and innovation.

CRN editors select the Women of the Channel honorees based on their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel.

Melissa was instrumental in increasing Think’s business year-over-year through organic growth, corporate restructuring, and community outreach.  She was able to increase face time wth customers to better deliver information about Think solutions and value-add opportunities.

“Beyond outstanding and forward-thinking strategy at Think, Melissa takes a leadership role that shapes both the industry as a whole and the community she calls home,” says CTO and Think Founder Matt Glick.

“These extraordinary executives support every aspect of the channel ecosystem, from technical innovation to marketing to business development, working tirelessly to keep the channel moving into the future,” said Robert Faletra, CEO of The Channel Company “They are creating and elevating channel partner programs, developing fresh go-to-market strategies, strengthening the channel’s network of partnerships and building creative new IT solutions, among many other contributions. We congratulate all the 2017 Women of the Channel on their stellar accomplishments and look forward to their future success.”

“I am grateful to be recognized by CRN and The Channel Company,” says Melissa Glick, CEO of Think Network Technologies. “None of this would be possible on my own. I have a talented team, a supportive family and a network of inspiring women all around me to credit.”

The 2017 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/wotc.

 

Follow The Channel Company: Twitter, LinkedIn and Facebook

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@TheChannelCo names @ThinkNetTech’s Melissa Glick, CEO to @CRN 2017 Women of the Channel list #WOTC17 www.CRN.com/wotc.

About Think Network Technologies

Think Network Technologies is a provider of on-premises and cloud solutions for both the private and public sector.  Think excels at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability.  Since 2002, the family-owned business has become the outsourced IT department and trusted advisor for hundreds of businesses.  With offices in Durango(CO), Denver(CO), Farmington(NM) and Scottsdale(AZ), Think is strategically aligned to better serve the greater Four Corners region. www.thinknettech.com

Copyright ©2017. Think Network Technologies, LLC. All rights reserved.

 

About the Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Can You Achieve More by Doing Less?

April 5th, 2017 Posted by Best Practices, Community, Newsletters, Staff 0 thoughts on “Can You Achieve More by Doing Less?”

The eternal quest to achieve perfect work-life balance. We all know it. We all want it. None of us ever seem to get it. But maybe, just maybe, that’s not the point.

 

What if merely trying is?

We all have a tendency to throw ourselves into our work – time out to do the things we love slides further and further down the list as the real world demands that you ‘live your business’.

On the other hand, we all know that a more rested mind is a more productive mind – psychological studies have proven it time and again. And it stands to reason that more well-rounded individuals with a good social network are more resilient to the obstacles life throws our way.

The rub lies in how to (realistically) fit it into the busy schedule that is modern life.

However, taking a step back to give yourself some ‘me time’ can do a world of good. Here are a few tips and suggestions on how to charge those batteries.

 

Let it go

The first step to reclaiming your life – and maybe even growing your business – is to let others help. We’re all guilty of ‘de-delegating’, asking a team member to complete a task and then doing it ourselves ‘because it’s easier’, but trusting your team to look after things while you take time to focus on yourself is the only way to successfully build your business. Ask yourself if you really need to be doing repetitive tasks and try focusing your workload down to the essentials. If you don’t have a team, you might be surprised how many apps and cloud software solutions can help you move tedious admin work off your desk.

 

Face to face

Social media is a blessing and bane. It both widens and shrinks our world. Remember to take time each week to reconnect with those nearest and dearest in person, perhaps through hobbies, sport or just over a coffee. And make sure all phones are out of the way (first one to pick theirs up also picks up the tab!).

 

 

Just do it

An iconic line with a great deal of truth to it. However daunting the idea of a new exercise regime may be, moving your body can be one of the best ways to turn the mind off. It boosts moods, trims waists and helps you sleep better. Just 15 minutes a day can do wonders!

 

 

Silence the mind

Speaking of wonders – ever tried meditation? Think of it like defragging the hard drive of your brain. Meditation doesn’t mean chanting monotonously in some far-flung monastery somewhere; just five minutes (mid-commute even) of closing your eyes and focusing on your breathing will do. Let all other thoughts slip away and feel your breath. You’ll be amazed how focused you are after.

The modern world is packed with things that demand our time and energy, and it can be all too easy to get swept away. The next time you’re feeling daunted while planning your day, try to remember, time you enjoy wasting is never wasted time.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Tech Tips for the Business Professional – Keyboard Shortcuts

March 29th, 2017 Posted by Best Practices, Data, Desktop, Devices, Internet, Newsletters 0 thoughts on “Tech Tips for the Business Professional – Keyboard Shortcuts”

Time is money for most business professionals and you want to utilize every second that you have. It may not seem like a big time saver, but when you add up all the times you have to move your hand away the keyboard so you can “select”, “copy”, “paste” or any other similar functions, it starts to add up quick.

Memorize Keyboard Shortcuts

Memorizing shortcuts can be intimidating at first, but remember you don’t need to know every shortcut. You only need to learn and use the ones that are most important to you. Check out the shortcuts below to greatly improve your productivity.

Copy, Paste, and Other General Shortcuts

Press this key To do this
Ctrl + X Cut the selected item
Ctrl + C (or Ctrl + Insert) Copy the selected item
Ctrl + V (or Shift + Insert) Paste the selected item
Ctrl + Z Undo an action
Alt + Tab Switch between open apps
Alt + F4 Close the active item, or exit the active app
Ctrl + F Search for a word within a web page
F2 Rename the selected item
F3 Search for a file or folder in File Explorer
F4 Display the address bar list in File Explorer
F5 Refresh the active window
F6 Cycle through screen elements in a window or on the desktop
F10 Activate the Menu bar in the active app
Alt + F8 Show your password on the sign-in screen
Alt + Esc Cycle through items in the order in which they were opened
Ctrl + Y Redo an action
Ctrl + A Select all items in a document or window
Ctrl + D (or Delete) Delete the selected item and move it to the Recycle Bin
Ctrl + R (or F5) Refresh the active window
Ctrl + Shift + Esc Open Task Manager

The Shortcuts Don’t End There

There’s plenty more shortcuts then what we showed you above. If you want to check them out then you should follow these links:

Keyboard Shortcuts in Windows

Mac Keyboard Shortcuts

22 Best Shortcuts You’re Not Using

We hope you found these tech tips handy! Remember, it’s not just about technology solutions. It’s about partnering with our clients to drive business success.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®

March 29th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®”

Durango, CO, March 29, 2017 – Think Network Technologies announced today that CRN®, a brand of The Channel Company, has added Think to its 2017 Tech Elite 250 list. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology vendors, scaled to their company size.

To compile the annual list, The Channel Company’s research group and CRN editors work together to identify the most customer-beneficial technical certifications in the North American IT channel. Solution providers that have obtained these elite designations—which enable them to deliver premium products, services and customer support—are then selected from a pool of online applicants.

Technology is evolving at lightning speed and to stay competitive, businesses and organizations require partners that are not just current, but cutting edge.  It is a top priority for Think to ensure staff maintain a strong command on the latest IT solutions. The company illustrates a dedication to training with a technical team rich in certifications from leading IT vendors.  The company encourages its technical team to follow an elite learning path that will continually enhance their skills and knowledge.

“This exclusive, ambitious group of solution providers boasts some of the most advanced IT certifications available from top technology suppliers,” said Robert Faletra, CEO, The Channel Company. “They have adapted impressively to major changes in the IT channel, especially the shift to a more services-driven market, by expanding their skill sets and sharpening both their technical and customer service expertise. Congratulations to our 2017 list, whose robust investment in their organizations has earned them yet another elite designation—the CRN Tech Elite 250.”

“We are grateful to be recognized by CRN and The Channel Company,” says Melissa Glick, CEO of Think Network Technologies. “Our growth and success over the years continues to be fueled by the talented team we have here and their commitment to their craft.  This award validates our promise to deliver the highest quality of service to our clients.  Our team’s deep level of expertise is a differentiator for Think, and we will continue to invest in training and education that enables our consultants to deliver leading edge solutions to our clients.”

Coverage of the Tech Elite 250 will be featured in the April issue of CRN, and online at www.crn.com/techelite250.

Follow The Channel Company: Twitter, LinkedIn and Facebook

Follow Think Network Technologies: Twitter, LinkedIn and Facebook

About Think Network Technologies

Think Network Technologies is a provider of on-premises and cloud solutions for both the private and public sector.  Think excels at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability.  Since 2002, the family-owned business has become the outsourced IT department and trusted advisor for hundreds of businesses.  With offices in Durango(CO), Denver(CO), Farmington(NM) and Scottsdale(AZ), Think is strategically aligned to better serve the greater Four Corners region. www.thinknettech.com

Copyright ©2017. Think Network Technologies, LLC. All rights reserved.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

Copyright ©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Create a Workstation with Purpose

March 17th, 2017 Posted by Best Practices, Data, Desktop, Newsletters, Staff, workstation 1 thought on “Create a Workstation with Purpose”

Eight hours a day, five days a week – we all know what it’s like to feel tied to our desk. Considering we often spend more time at work than we do with our own family, how we feel at our desk has a huge influence on our day.

The build and set up of a workstation can make a real difference – better workflows, better ergonomics and better tool sets can prevent physical and emotional issues. It’s surprising how a few small changes can have a dramatic effect on employee productivity, mental health, and physical well-being.

Every workplace (and workstation) is different, but there are a few common denominators that should be considered across the board.

Me, Myself, and My Workstation

Let’s pause for a moment and focus on you. Most likely you’re at your desk right now. Think about your body. Any aches? Perhaps in the neck, shoulders, or wrists? Melt away discomfort with these easy ergonomic tricks:

  • Imagine how you sit in a car – knees level with hips, shoulders upright and your backside sticking out slightly. This is close to your body’s natural pose, forming your lumbar spine into slight ‘S’.
  • Reach out and touch your screen with your fingertips – any closer or further away and you run the risk of eyestrain.
  • The top of your desk should be roughly level with your elbows so that you’re not hunching to reach up or down to the keyboard and mouse.
  • Keep the phone within arm’s reach. If you spend a lot of time on the phone, consider investing in a headset to save crunching your neck.
  • Keep the monitor at eye level so you’re not craning your neck downwards. (Hint – close your eyes, when you open them they should fall on the address bar in your browser.)

Tension Points

While these ergonomic principles will go a long way towards easing the work day, there are ways to adapt office-wide furniture situations to cater for individual needs – all with the benefit of boosting productivity.

For example, recent studies have shown that having multiple monitors can dramatically boost productivity by streamlining workflow and processes – showing that multi-screen arrays are no longer the domain of programmers and filmmakers. An ergonomically sound multi-screen setup can help any employee work across multiple programs, track email and documents, monitor data flows, and transcribe or check information. With the cost of flat-screen monitors continually dropping, this can be a surprisingly low-cost way to increase productivity.

Another thing to consider when it comes to monitors is eye strain. In the same way that Apple’s iOS now automatically shifts to ‘night mode’ after a certain time of night, many computer monitors have settings that reduce blue light emissions. Look for monitors with a range of settings for different situations, so employees can set the brightness and light type for their own comfort. One thing to note here is the tendency of workers to sit down at a desk and accept their computer’s settings as they are. Make sure everyone is aware of the options available, and encourage them to make changes to settings, positioning and format to suit their needs.

Foot rests, ergonomic mouse devices, screen stands and standing desks, while perhaps once considered a luxury, are fast becoming the norm. These ease pressure on the back, neck, wrist, and anything that can enable staff to keep focus for longer and perform more effectively pays for itself in the long run.

A lot of people are increasingly focused on wellness, and sitting has been widely denigrated as ‘the new smoking’: bad for your back, bad for your heart, and bad for your life expectancy. Offering staff members the option of a standing desk will not only help them focus and keep them well, they will appreciate the gesture of concern for their wellbeing.

To summarize, a carefully designed workstation pays for itself many times over in productivity and efficiency, so ensure you put the time in during the planning stage to get the most from your investment.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

T-Cloud Hosted VoIP

March 17th, 2017 Posted by Cloud, Hosted Services, Newsletters, Phone, VoIP 0 thoughts on “T-Cloud Hosted VoIP”

Reduce IT Costs with T-Cloud VoIP Hosted Phones

The business environment in today’s world is always changing. New technologies, developing consumer behaviors, and a wavering economy accentuate this fact. Continual change introduces real and constant challenges for businesses of all sizes, so flexibility is crucial. But flexibility is more than a management mindset. Your infrastructure needs to be flexible too and that includes your phone system. A flexible VoIP phone system should cover and form to fit your current and future needs.

Project a Big-Company Image

With enterprise features like auto attendant, music on-hold, hunt groups and much more!

Cut Your Monthly Phone Bill In Half

Reap enormous savings while improving call quality, reliability and employee productivity.

Benefit Your Business

No software costs. Unlimited local and long-distance calling. 99.9% up-time. Fixed & predictable monthly bill. Starting at $25 per month, per user.

On the Go (ADV Feature)

Using Cisco Jabber, connect iOS and Android Devices to your phone system for the ultimate mobile experience.

Unify Your Employees

Join everyone together wherever they are – at the office, at home or on the road!

Cloud Infrastructure

Managed on our secured Data Center.

Email Integration

Your system will send voicemails to email for easy sharing.

Increase Your Productivity

  • Call Management & Routing
  • Automated Attendant
  • Hunt Groups
  • Visual Voicemail
  • Instant Messaging & Presence
  • Video Conferencing
  • Music on Hold
  • Voicemail to Email

Let’s Get Started!

Call us at 1-888-98-THINK or email us at sales@thinknettech.com. We will answer your questions and prepare a personalized quote for your business.

Think IT Town Hall Helps Locals with Tech Advice

March 17th, 2017 Posted by Best Practices, Community, Data, Desktop, Devices, Hosted Services, Internet, Microsoft, Networks, Newsletters, Operating System, Security, Services 1 thought on “Think IT Town Hall Helps Locals with Tech Advice”

Matt Glick and Prudencio Dimas from Think have over three decades of experience in the IT world working side by side with organizations, both large and small, to understand and resolve ongoing IT challenges.  Their understanding of network infrastructure, design and implementation was offered to participants of the TechKnowledge 2017 Conference in a Town Hall forum.  Topics such as servers, backups, disaster recovery, cloud storage, Office 365, virus protection, malware, ransomware, and security best practices were all discussed.  Matt and Prudencio fielded a range of questions but it was obvious what was the most concerning topic among the group.

Ransomware and backups.

The duo talked about best practices when it comes to backups and ransomware for almost an hour with the group. It was a very productive session and their favorite question came from Diana Murray, Manager for ASAP Accounting & Payroll, Inc.  Ms. Murray asked “What are the three most important elements of IT when talking about small business?”  We thought we would summarize their answers below.

1. A layered approach to security:

Matt brought up an older Blog post Think published entitled “Is Your Security Layered Like Your Bean Dip?”  It says you should layer your security like a seven-layer bean dip.  Just one layer at the bottom, and it just not as enticing.  But when you get all those layers, working together, it’s an explosion of excellence!  And even more important, the layered security approach tells us the more hoops a hacker has to jump through, the less likely they are to be successful.

2. Backups are key:

Matt posed a few questions business owners should consider when it comes to their backups.  What kind of backup you have is just as important as what is being backed up.  Is it file level backup?  Do you have a full image?  And, what is your expectation of downtime in the event that you do deal with a server crash?  And, he reminded everyone there to be realists.  Emergencies happen.  So, anticipate that they will happen and be prepared.  Practice.  Exercise your backup recovery process; test and retest it, so you have time to work out the kinks.

3. Standardization:

Prudencio explained IT standardization is a strategy for minimizing IT costs within an organization by keeping hardware and software as consistent as possible and reducing the number of tools you have that address the same basic need. It may take the form of ensuring that every computer has the same operating system, or of purchasing hardware in bulk so that every PC in your office is the same make and model. By streamlining your IT infrastructure, you can simplify decision­ making and minimize purchasing and maintenance costs.

Thank you to the Chamber of Commerce for organizing this event for our community and for asking Think to be involved.

Tech Knowledge Conference 2017

February 22nd, 2017 Posted by Best Practices, Community, Data, Desktop, Devices, Hosted Services, Internet, Microsoft, Networks, Newsletters, Operating System, Security, Services 0 thoughts on “Tech Knowledge Conference 2017”

The Durango Chamber of Commerce will host its 3rd Annual Tech Conference on Wednesday, March 15th at the DoubleTree Hotel featuring keynote speaker Jeff Walker.

There will be a variety of breakout sessions throughout the day which include topics about cyber security, email marketing, makerspace, web policies, digital marketing, facebook marketing, hackathon, and much more. Think Network Technologies is a sponsor for the Tech Conference, but they will also be a presenter for one of the breakout sessions.

Matt Glick(CTO) and Prudencio Dimas(Solutions Architect) will be holding an “IT Town Hall” on March 15th from 2:30 – 3:20p in the Silverton/Purgatory room at the DoubleTree Hotel. You’ll be able to ask Think’s senior engineers all your business tech questions about servers, backups, disaster recovery, cloud storage, Office 365, virus protection, malware, ransomware, security best practices, and IT policies.

As CTO of Think Network Technologies, Matt manages network operations, business development and provides guidance to the technical team.  He brings more than 18 years of experience delivering technology solutions to regional private and public sector accounts. Matt has a Bachelor’s of Science in Sociology and Environmental Science from Fort Lewis College.  He started his career in Seattle, where he worked for a corporate consulting company and got his start in systems administration.  He pursued further education at Colorado Mountain College for Microsoft Server OS, Directory Services and Architecture; completing MCSE, MCSA and MCP certifications.  He also completed the Cisco CCNA, CCDA and CCNP certification coursework while being employed as a network administrator for a school district in Roaring Fork Valley, CO.  In 2002, Matt returned to Durango to start his own venture, thus the inception of Think Network Technologies.  His understanding of network infrastructure, design and implementation has benefited Think’s customers in finding solutions to fit the business requirements in both smaller and larger environments.

As a Solutions Architect at Think, Prudencio plays a role in nearly all phases of the IT service delivery life cycle, from the initial consultation and needs assessment, to implementation and ongoing solution support. Prudencio got his start as an intern while earning an Associate’s Degree in Information Technology. Prudencio is well rounded with experience ranging from small computer repair shops to networks of five thousand plus endpoints.  His primary focus is on windows systems administration and he carries certifications in Microsoft and Cisco technologies. In 2012, Prudencio left the IT world behind for 6 months of world travel. When he returned, an opportunity with Think brought him to Durango where he works side by side with businesses large and small to understand and resolve ongoing IT challenges.

Please contact Think’s IT specialists at sales@thinknettech.com if you have any questions or concerns.

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Copyright 2017 Think Network Technologies, LLC. All rights reserved.