Posts in VoIP

Is VoIP what your business needs?

April 3rd, 2020 Posted by Best Practices, Cloud, Communication, Hosted Services, Managed Service Provider, Phone, Services, VoIP 0 thoughts on “Is VoIP what your business needs?”

VoIP is a hot topic among small business owners who have struggled with difficult, cumbersome landline systems. Which is probably why nearly 40% of small businesses have switched from traditional landlines to voice over Internet protocol (VoIP) phone systems. In this blog post we’ll cover the advantages of VoIP so you can decide if it’s the missing link in your business technology toolkit.

VoIP empowers businesses.

Not so long ago, you could count on paying a small fortune for phone features like conferencing and an automated attendant. Now you can get those features plus newer ones, like instant messaging, mobility, and file sharing, at a fraction of the costs associated with landline phone systems. VoIP also brings a remarkable level of flexibility. One receptionist can handle incoming calls for offices located all over the country (without any inconvenience to your customers). Employees can route their office phones to any outside phone, which makes work travel and remote working smoother and more convenient for everyone.

Conduct business from anywhere in the world.

VoIP lets you be anywhere, anytime for the same cost. You and your staff can make or take calls at home, from coffee shops, at trade shows or in airport lounges – anywhere with an Internet connection or wireless signal. Your laptop or cell phone can function just like your desk phone, and your clients will never know the difference.

Save time and streamline office processes.

Have you ever received a voicemail that wasn’t meant for you and had to go through the whole process of getting it to where it belongs? What if you could just forward an email with the voicemail inside to the right person, straight from your inbox to theirs? This is just one of the many ways that VoIP can help streamline your office processes, saving your staff time and your business money.

And that’s not all. Hosted VoIP applications have built-in mobility and collaboration tools to enhance productivity and communication, such as instant messaging, personal phone books, and the ability to forward your phone calls to any outside phone automatically.

VoIP scales and grows with your business.

If you’re like many business owners, you’re likely making plans to grow your business. If you depend on cell service or traditional landlines, it could cause some major operational issues as your business grows and your needs change.  Luckily, there’s a phone system that can keep pace with your business expansion, without costing you a small fortune. A Hosted VoIP phone system supports the periodic growth that many businesses face without a large up-front investment. There’s no huge capital expense for new phone hardware and no worries about moving servers from the old office to the new. Simply extend Hosted VoIP service to your employees as you hire them. You can add or remove users as you need to; which is great for seasonal businesses (like accountants) too.

Even if your business is small in size today, you face many of the same challenges that larger enterprise businesses face, just without the extra resources. Hosted VoIP helps to level the playing field in your favor. With Hosted VoIP, you can establish a big-business presence anywhere in the world and work more efficiently to make the most of the resources you have while also laying the technical foundation to grow and transform your business when you’re ready.

business email phone encryption

Encryption for Email and Phone Security

January 4th, 2018 Posted by Best Practices, Cloud, Communication, VoIP 0 thoughts on “Encryption for Email and Phone Security”

To Encrypt or Not to Encrypt:

What is email encryption? Why would you use it? What about security for your business phones? Are you protecting sensitive data?

Today I want to jump into a topic that most of Think’s competitors seem to be missing. I walk into businesses every day that are not taking the necessary steps to protect patient, client, customer, and employee information. Email encryption is a simple a la cart service that Think Network Technologies provides.

HIPAA, PCI Compliance, and Email Encryption

Why does it take the urgency of regulatory requirements (HIPAA Compliance, PCI Compliance, or other laws) to get a company to purchase a product that is a socially and ethically responsible business practice? Encrypted communication should be a standard piece of every company’s infrastructure in 2018.

This topic came to light for me recently when I had a lawyer I was working with on a project send me an email. It was addressed from [email protected] (Names have been changed to conserve the privacy of individuals in this story.) I was in disbelief and appalled that an attorney was utilizing a Gmail account, so I decided to look into whether or not it was even legal.

What I found was that it does not comply with the new American Bar Association guidelines, and in some cases can actually be a breach of attorney-client confidentiality. Take a moment to consider your own methods. How do you handle potentially sensitive information? Are you sending personal health information over an insecure connection? Are your client phone calls secure?

encryption email phoneVOIP and Phone Encryption

The key to ensuring secure voice communication is to use VOIP (Voice Over Internet Protocol). Even using VOIP it is very important to understand the difference between transport encryption, and end to end encryption. Popular services like Skype and Google Voice can’t guarantee compliance and privacy. They may be cheap and easy to use, but you need to consider the consequences of having those communications intercepted. Would the cost of a privacy breach be worth the “convenience” of using a free service?

The Electronic Frontier Foundation has created a simple and short guide detailing secure communications. You can read the details here. No time for that? It’s okay, because we have you covered.

Secure Communications Solutions

Think Network Technologies has a full suite of cost-effective solutions for health care providers, legal firms, manufacturing, financial organizations, and many other companies who are mandated to utilize encrypted communications. We also have options for our clients who want to be responsible when sending client, employee, and confidential information via email. Let Think Network Technologies secure your communications today with our Secure Communications Suite of products.

Get in Touch!

Are you not sure whether you are in compliance? Are you interested in an audit of your business practices? Call or email today for a consultation.

T-Cloud Hosted VoIP

March 17th, 2017 Posted by Cloud, Hosted Services, Newsletters, Phone, VoIP 0 thoughts on “T-Cloud Hosted VoIP”

Reduce IT Costs with T-Cloud VoIP Hosted Phones

The business environment in today’s world is always changing. New technologies, developing consumer behaviors, and a wavering economy accentuate this fact. Continual change introduces real and constant challenges for businesses of all sizes, so flexibility is crucial. But flexibility is more than a management mindset. Your infrastructure needs to be flexible too and that includes your phone system. A flexible VoIP phone system should cover and form to fit your current and future needs.

Project a Big-Company Image

With enterprise features like auto attendant, music on-hold, hunt groups and much more!

Cut Your Monthly Phone Bill In Half

Reap enormous savings while improving call quality, reliability and employee productivity.

Benefit Your Business

No software costs. Unlimited local and long-distance calling. 99.9% up-time. Fixed & predictable monthly bill. Starting at $25 per month, per user.

On the Go (ADV Feature)

Using Cisco Jabber, connect iOS and Android Devices to your phone system for the ultimate mobile experience.

Unify Your Employees

Join everyone together wherever they are – at the office, at home or on the road!

Cloud Infrastructure

Managed on our secured Data Center.

Email Integration

Your system will send voicemails to email for easy sharing.

Increase Your Productivity

  • Call Management & Routing
  • Automated Attendant
  • Hunt Groups
  • Visual Voicemail
  • Instant Messaging & Presence
  • Video Conferencing
  • Music on Hold
  • Voicemail to Email

Let’s Get Started!

Call us at 1-888-98-THINK or email us at [email protected]. We will answer your questions and prepare a personalized quote for your business.

CONTACT US

888.98.THINK
970.247.1885
3067 Main Ave. Durango, CO

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