Posts in Staff

Nic Conroy, Think Business Development Manager

November 7th, 2017 Posted by Staff 0 thoughts on “Nic Conroy, Think Business Development Manager”

Think welcomes Nic Conroy to the team! Nic is our new Business Development Manager. Here are a few facts about Nic.

What is your background in technology?

I have a Bachelors in Computer Science from Western State University of Colorado, and a Masters in Computer and Information Security from Western Governors. I built a technology company from inception to acquisition in the Gunnison and Crested Butte area, and then spent 3 years staffing network engineers for large projects nationally and internationally. One of my biggest accomplishments was staffing the largest IT project for the Department of Veterans Affairs to date. Despite my technical background, I enjoy a customer facing role, so coming on board at Think as the Business Development Manager has been a great fit!

What is your new role at Think?

Currently at Think I am the Business Development Manager. I engage new and existing customers, work with our solutions architects and engineers in order to improve customers’ processes and business by leveraging and utilizing technology. I work on bidding/attaining large projects for Municipalities, School Districts, and other public entities throughout the entire four corners, while fostering relationships in many other verticals to include manufacturing, healthcare, and Oil & Gas.

What is your favorite material thing that you own, and why?

I have a book my wife and kids made for me for my birthday. That is definitely my favorite possession!

If you could be an animal, what would it be?

A labrador retriever. Their energy is endless and they find simple joy in just playing fetch, swimming, and laying in the sun.

Where did you grow up?

I like to say I grew up in the Marine Corps, though more traditionally, I was raised in Monument, just north of Colorado Springs.

What would you choose as a slogan for your life?

Collect moments, not things.

Thanks for your time, Nic!

If you’d like to work with Nic on your project, please get in touch!

Think End Of Summer BBQ Party!

September 13th, 2017 Posted by Community, Newsletters, Staff 0 thoughts on “Think End Of Summer BBQ Party!”

As a special thank you to our staff and clients we hosted an “End of Summer BBQ Party” that also celebrated the opening of our new help desk center.

Things weren’t looking so great an hour before the party. The forecast said 20% chance of rain, but you know how that goes. It was dumping at 3pm and it didn’t seem like it was going to let up. Fortunately, it did let up and the sun came out just in time for the guests to arrive.

We fired up the grill with burgers and hot dogs and people were already hitting up the keg (you can’t help it when it’s full of Mexican Lager)! Kids are usually left to entertain themselves at events like this, but our staff planned ahead just for them. We had a ton of games along with some fun gifts to bring back home and there was even a piñata! All the kids took turns… even some of the grown-ups did! Finally, one of the kiddos managed to knock it down and he showed no mercy since this piñata seemed unbreakable for everyone.

Thanks for joining us! Let’s do it again sometime!

Want to take a tour of our new facility? Go here to check it out!

How Secure Is Your BYOD Policy?

August 8th, 2017 Posted by Best Practices, byod, Data, Devices, Networks, Newsletters, Phone, Security, Staff 0 thoughts on “How Secure Is Your BYOD Policy?”

It only takes one unsecured device that’s plugged into your network to lead to a network breach. That’s why it’s so important to have a bring your own device (BYOD) policy.

BYOD has its pros and cons, and organizations that already have a policy in place or are contemplating implementing one need to tick some boxes to make sure it runs as smoothly and securely as possible.

 

The Upside

BYOD has obvious advantages for staff who like the convenience and familiarity of working on their own devices. It could also lead to productivity gains, as users have an affinity for their own personal devices and how they use them.

Personal laptops, tablets and smartphones are usually more cutting edge, given that companies often don’t update their desktops for years on end. BYOD also allows staff to carry only one or two devices around with them, rather than different ones for work and personal use.

BYOD policies can save organizations money, as they don’t have to spend as much on their IT hardware while allowing workers increased mobility.

 

The Downside

Having said that, BYOD practices are not free from security concerns. More and more mobile devices provide greater scope for ways to breach a company’s IT infrastructure.

Some employees may not be as stringent as they should be about the information they bring home that could be highly sensitive or confidential. Once they take it out of the office, there’s nothing stopping them from sharing it across devices, networks, emails or even showing it to their family and friends.

Disgruntled employees about to walk out the door pose an even bigger threat. If they are leaving to work for a competitor, BYOD makes it easier for them to take intellectual property with them. Alternatively, if an employee uses a smartphone to access the company network then loses it or it’s stolen, an unauthorized person could retrieve unsecured data on the device. Staff can also sell their devices or give them away and forget to wipe company data beforehand.

 

And the Essentials

A good BYOD policy should contain two critical components: an application or software program for managing the devices connected to your organization’s networks, and a written agreement that clearly states the responsibilities of employers and staff.

For example, IT departments wishing to monitor the use of personal devices must ensure that they only monitor activities that access company information.

Software developers and device manufacturers are constantly releasing security patches and updates for threats such as viruses and malware. BYOD policies should have the necessary processes in place to automatically apply those patches across all the agreed BYOD devices.

Additionally, organizations can simplify the whole process by limiting the number or make of devices allowed in their BYOD programs and the systems they have to support. Supporting a broad range of devices could become an administrative nightmare.

The IT department should also have permission to remotely wipe the device if it’s lost, the employee leaves or if it detects a data breach, virus or any other threat to its infrastructure.

BYOD should satisfy employees and management alike, as long as there’s a clear understanding of everyone’s responsibilities. Before settling on the best BYOD policy for your organization, it’s worth getting input from HR, IT, finance, legal and anyone else who has a stake in the matter.

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Volunteering at “Keys to High School Success” Girls Conference

June 6th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Volunteering at “Keys to High School Success” Girls Conference”

On May 4th, the Women’s Resource Center hosted the 17th annual “Keys to High School Success” girls conference. Think Network Technologies volunteered to support this inspirational event by mentoring these young minds.

 

 

Lori Thibeaux connected with the 8th-grade girls to help them prepare for the transition and challenges of high school. The conference addressed topics such as media literacy, personal safety, career and life choices, interpersonal relationships and bullying intervention techniques. It also encourages for these young women to embrace their intelligence, strength and body image. The program also incorporates a separate conference for 8th-grade boys on the same day.

“Each adult volunteer was paired with an upper-class high school student volunteer.  Our duties were to get our assigned student group to their presentations and lunch,” says Lori, a Systems Administrator for Think. “We also got to participate a little in the activities they had each group perform.  It is such a great program put on by WRC for middle school girls going into high school.  I had a great day.”

 

 

About 250 girls and 315 boys attended the “Keys to High School Success” conferences at Fort Lewis College. Durango School District 9-R, the Women’s Resource Center, the ManKind Project and the Sexual Assault Services Organization coordinated the event. WRC would like to offer a program to all 5th-grade students in La Plata County to help them transition into middle school.

 

Help support the Women’s Resource Center by attending “Men Who Grill” on June 10th at Buckley Park! This is Durango’s summer kick-off party! Enjoy a variety of grilled creations by local participants! There will be live music and beer from Steamworks! Get your tickets right now by following the link – Men Who Grill.

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Melissa Glick of Think Network Technologies Recognized as One of CRN’s 2017 Women of the Channel

May 18th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Melissa Glick of Think Network Technologies Recognized as One of CRN’s 2017 Women of the Channel”

Durango, CO, May 18, 2017 – Think Network Technologies announced today that CRN®, a brand of The Channel Company, has named Melissa Glick, CEO to its prestigious 2017 Women of the Channel list. The executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for her outstanding leadership, vision and unique role in driving channel growth and innovation.

CRN editors select the Women of the Channel honorees based on their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel.

Melissa was instrumental in increasing Think’s business year-over-year through organic growth, corporate restructuring, and community outreach.  She was able to increase face time wth customers to better deliver information about Think solutions and value-add opportunities.

“Beyond outstanding and forward-thinking strategy at Think, Melissa takes a leadership role that shapes both the industry as a whole and the community she calls home,” says CTO and Think Founder Matt Glick.

“These extraordinary executives support every aspect of the channel ecosystem, from technical innovation to marketing to business development, working tirelessly to keep the channel moving into the future,” said Robert Faletra, CEO of The Channel Company “They are creating and elevating channel partner programs, developing fresh go-to-market strategies, strengthening the channel’s network of partnerships and building creative new IT solutions, among many other contributions. We congratulate all the 2017 Women of the Channel on their stellar accomplishments and look forward to their future success.”

“I am grateful to be recognized by CRN and The Channel Company,” says Melissa Glick, CEO of Think Network Technologies. “None of this would be possible on my own. I have a talented team, a supportive family and a network of inspiring women all around me to credit.”

The 2017 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/wotc.

 

Follow The Channel Company: Twitter, LinkedIn and Facebook

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@TheChannelCo names @ThinkNetTech’s Melissa Glick, CEO to @CRN 2017 Women of the Channel list #WOTC17 www.CRN.com/wotc.

About Think Network Technologies

Think Network Technologies is a provider of on-premises and cloud solutions for both the private and public sector.  Think excels at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability.  Since 2002, the family-owned business has become the outsourced IT department and trusted advisor for hundreds of businesses.  With offices in Durango(CO), Denver(CO), Farmington(NM) and Scottsdale(AZ), Think is strategically aligned to better serve the greater Four Corners region. www.thinknettech.com

Copyright ©2017. Think Network Technologies, LLC. All rights reserved.

 

About the Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Lisa Parker’s Puppies’ Paws for Celebration

May 8th, 2017 Posted by Community, Newsletters, Staff, VTO 0 thoughts on “Lisa Parker’s Puppies’ Paws for Celebration”

If you know Jonell then you know that she has a special place in her heart for helping animals. That’s why it’s not surprising that she decided to use her Volunteer Time Off (VTO) to help the caring folks at Lisa Parker’s Puppies.

 

Paws for Celebration

On April 21st, Lisa Parker’s Puppies hosted the Paws for Celebration at the La Plata County Fairgrounds. This is one of their biggest fundraisers of the year and it helps rescue, foster and find permanent loving homes for abandoned dogs and puppies in La Plata County and the rural Four Corners, while also raising awareness for spay and neuter and the proper stewardship of animals.

Event coordinating is one of the many talents that Jonell has, so this was a great volunteer opportunity for her to use her skills for a wonderful cause. Lisa and Jonell have known each other from when Jo was the Marketing Coordinator at the La Plata County Humane Society. Lisa was more than happy to have Jonell’s expertise on hand since she knew Jo had years of experience with fundraisers just like the one she was about to host.

Creating signs, organizing the room layout, handling auction items, and managing decorations were just some of the tasks that Jonell assisted with. Since some of the volunteers came down with the stomach bug that’s been floating around, they were a little short-handed for the night of the event. Of course, Jonell couldn’t say no to helping out some more! After spending the whole day setting up she came back that night to help with welcoming guests and cashiering at the front. She was able to see a lot of familiar faces and enjoyed the food that was provided by Zia’s and drinks donated by Star Liquors and Ska Brewing. Most importantly, she was able to cuddle and love on some puppies!

 

A Successful Event to Make Some Tails Wag

We are happy to announce that Lisa Parker’s Puppies was able to raise over $15,000 thanks to all of the generous supporters in our incredible community. If you weren’t able to make it to the Paws for Celebration event, but you would still like to help out then you can go to www.lisaparkerspuppies.com and donate, sponsor, foster, or volunteer!

You can also support Lisa Parker’s Puppies this month by purchasing Tito’s Hadmade Vodka! For every bottle of Tito’s bought in partnering stores in Durango they will donate $1 to Lisa Parker’s Puppies!

Thank you Lisa Parker’s Puppies for everything you do to help the homeless puppies and dogs in the Four Corners area!

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Can You Achieve More by Doing Less?

April 5th, 2017 Posted by Best Practices, Community, Newsletters, Staff 0 thoughts on “Can You Achieve More by Doing Less?”

The eternal quest to achieve perfect work-life balance. We all know it. We all want it. None of us ever seem to get it. But maybe, just maybe, that’s not the point.

 

What if merely trying is?

We all have a tendency to throw ourselves into our work – time out to do the things we love slides further and further down the list as the real world demands that you ‘live your business’.

On the other hand, we all know that a more rested mind is a more productive mind – psychological studies have proven it time and again. And it stands to reason that more well-rounded individuals with a good social network are more resilient to the obstacles life throws our way.

The rub lies in how to (realistically) fit it into the busy schedule that is modern life.

However, taking a step back to give yourself some ‘me time’ can do a world of good. Here are a few tips and suggestions on how to charge those batteries.

 

Let it go

The first step to reclaiming your life – and maybe even growing your business – is to let others help. We’re all guilty of ‘de-delegating’, asking a team member to complete a task and then doing it ourselves ‘because it’s easier’, but trusting your team to look after things while you take time to focus on yourself is the only way to successfully build your business. Ask yourself if you really need to be doing repetitive tasks and try focusing your workload down to the essentials. If you don’t have a team, you might be surprised how many apps and cloud software solutions can help you move tedious admin work off your desk.

 

Face to face

Social media is a blessing and bane. It both widens and shrinks our world. Remember to take time each week to reconnect with those nearest and dearest in person, perhaps through hobbies, sport or just over a coffee. And make sure all phones are out of the way (first one to pick theirs up also picks up the tab!).

 

 

Just do it

An iconic line with a great deal of truth to it. However daunting the idea of a new exercise regime may be, moving your body can be one of the best ways to turn the mind off. It boosts moods, trims waists and helps you sleep better. Just 15 minutes a day can do wonders!

 

 

Silence the mind

Speaking of wonders – ever tried meditation? Think of it like defragging the hard drive of your brain. Meditation doesn’t mean chanting monotonously in some far-flung monastery somewhere; just five minutes (mid-commute even) of closing your eyes and focusing on your breathing will do. Let all other thoughts slip away and feel your breath. You’ll be amazed how focused you are after.

The modern world is packed with things that demand our time and energy, and it can be all too easy to get swept away. The next time you’re feeling daunted while planning your day, try to remember, time you enjoy wasting is never wasted time.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®

March 29th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®”

Durango, CO, March 29, 2017 – Think Network Technologies announced today that CRN®, a brand of The Channel Company, has added Think to its 2017 Tech Elite 250 list. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology vendors, scaled to their company size.

To compile the annual list, The Channel Company’s research group and CRN editors work together to identify the most customer-beneficial technical certifications in the North American IT channel. Solution providers that have obtained these elite designations—which enable them to deliver premium products, services and customer support—are then selected from a pool of online applicants.

Technology is evolving at lightning speed and to stay competitive, businesses and organizations require partners that are not just current, but cutting edge.  It is a top priority for Think to ensure staff maintain a strong command on the latest IT solutions. The company illustrates a dedication to training with a technical team rich in certifications from leading IT vendors.  The company encourages its technical team to follow an elite learning path that will continually enhance their skills and knowledge.

“This exclusive, ambitious group of solution providers boasts some of the most advanced IT certifications available from top technology suppliers,” said Robert Faletra, CEO, The Channel Company. “They have adapted impressively to major changes in the IT channel, especially the shift to a more services-driven market, by expanding their skill sets and sharpening both their technical and customer service expertise. Congratulations to our 2017 list, whose robust investment in their organizations has earned them yet another elite designation—the CRN Tech Elite 250.”

“We are grateful to be recognized by CRN and The Channel Company,” says Melissa Glick, CEO of Think Network Technologies. “Our growth and success over the years continues to be fueled by the talented team we have here and their commitment to their craft.  This award validates our promise to deliver the highest quality of service to our clients.  Our team’s deep level of expertise is a differentiator for Think, and we will continue to invest in training and education that enables our consultants to deliver leading edge solutions to our clients.”

Coverage of the Tech Elite 250 will be featured in the April issue of CRN, and online at www.crn.com/techelite250.

Follow The Channel Company: Twitter, LinkedIn and Facebook

Follow Think Network Technologies: Twitter, LinkedIn and Facebook

About Think Network Technologies

Think Network Technologies is a provider of on-premises and cloud solutions for both the private and public sector.  Think excels at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability.  Since 2002, the family-owned business has become the outsourced IT department and trusted advisor for hundreds of businesses.  With offices in Durango(CO), Denver(CO), Farmington(NM) and Scottsdale(AZ), Think is strategically aligned to better serve the greater Four Corners region. www.thinknettech.com

Copyright ©2017. Think Network Technologies, LLC. All rights reserved.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

Copyright ©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Create a Workstation with Purpose

March 17th, 2017 Posted by Best Practices, Data, Desktop, Newsletters, Staff, workstation 1 thought on “Create a Workstation with Purpose”

Eight hours a day, five days a week – we all know what it’s like to feel tied to our desk. Considering we often spend more time at work than we do with our own family, how we feel at our desk has a huge influence on our day.

The build and set up of a workstation can make a real difference – better workflows, better ergonomics and better tool sets can prevent physical and emotional issues. It’s surprising how a few small changes can have a dramatic effect on employee productivity, mental health, and physical well-being.

Every workplace (and workstation) is different, but there are a few common denominators that should be considered across the board.

Me, Myself, and My Workstation

Let’s pause for a moment and focus on you. Most likely you’re at your desk right now. Think about your body. Any aches? Perhaps in the neck, shoulders, or wrists? Melt away discomfort with these easy ergonomic tricks:

  • Imagine how you sit in a car – knees level with hips, shoulders upright and your backside sticking out slightly. This is close to your body’s natural pose, forming your lumbar spine into slight ‘S’.
  • Reach out and touch your screen with your fingertips – any closer or further away and you run the risk of eyestrain.
  • The top of your desk should be roughly level with your elbows so that you’re not hunching to reach up or down to the keyboard and mouse.
  • Keep the phone within arm’s reach. If you spend a lot of time on the phone, consider investing in a headset to save crunching your neck.
  • Keep the monitor at eye level so you’re not craning your neck downwards. (Hint – close your eyes, when you open them they should fall on the address bar in your browser.)

Tension Points

While these ergonomic principles will go a long way towards easing the work day, there are ways to adapt office-wide furniture situations to cater for individual needs – all with the benefit of boosting productivity.

For example, recent studies have shown that having multiple monitors can dramatically boost productivity by streamlining workflow and processes – showing that multi-screen arrays are no longer the domain of programmers and filmmakers. An ergonomically sound multi-screen setup can help any employee work across multiple programs, track email and documents, monitor data flows, and transcribe or check information. With the cost of flat-screen monitors continually dropping, this can be a surprisingly low-cost way to increase productivity.

Another thing to consider when it comes to monitors is eye strain. In the same way that Apple’s iOS now automatically shifts to ‘night mode’ after a certain time of night, many computer monitors have settings that reduce blue light emissions. Look for monitors with a range of settings for different situations, so employees can set the brightness and light type for their own comfort. One thing to note here is the tendency of workers to sit down at a desk and accept their computer’s settings as they are. Make sure everyone is aware of the options available, and encourage them to make changes to settings, positioning and format to suit their needs.

Foot rests, ergonomic mouse devices, screen stands and standing desks, while perhaps once considered a luxury, are fast becoming the norm. These ease pressure on the back, neck, wrist, and anything that can enable staff to keep focus for longer and perform more effectively pays for itself in the long run.

A lot of people are increasingly focused on wellness, and sitting has been widely denigrated as ‘the new smoking’: bad for your back, bad for your heart, and bad for your life expectancy. Offering staff members the option of a standing desk will not only help them focus and keep them well, they will appreciate the gesture of concern for their wellbeing.

To summarize, a carefully designed workstation pays for itself many times over in productivity and efficiency, so ensure you put the time in during the planning stage to get the most from your investment.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Think Outside the Box: Soren Thompson

January 17th, 2017 Posted by Community, Newsletters, Staff 1 thought on “Think Outside the Box: Soren Thompson”

This is volume four of the “Think Outside the Box” series and we’re introducing you to the newest addition, Soren Thompson! We’re so excited to bring Soren on the team and you can see why below.

Get to Know Soren

Where did you grow up?
I was born in Escondido, CA but moved to Ruidoso, NM at a very early age. It’s a beautiful mountain town just like Durango!

What are your professional certification(s)?
I have my CCNA Routing and Switching and I am currently working towards my CCNA Wireless.

How long have you been at Think?
One whole week!

What is your role at Think? (In plain English, please.)
I am currently the IT Support Manager for our level 1 support team. I have the privilege of learning from and assisting our core group of skilled technicians. On the engineer side, I will be working with a lot of the Cisco, Microsoft and other issues that happen to come my way.

Outside the Box: Lightning Round

What 80’s movie/song would you say best describes you?
Back to the Future – Can’t get enough of those self-lacing Nikes!

If you could bring back a popular 80’s fad, what would it be?
Oh… The afro! (not sure if this is an 80’s thing, maybe 70’s?)

If you could be an animal, what would it be and why?
I’d have to choose an Eagle, it just fits my name!

If money was no object and you could buy anything you wanted, what would it be and why?
I’d purchase all my family and friends’ debts so they could help me take care of my newly owned island!

What is your favorite thing about Durango (Durango area)?  
Everyone is so friendly and helpful. Not sure if this is a Durango thing, but I’ll count it as such!

If you could choose to meet any historical figure, who would it be and why?
Nikola Tesla – So far ahead of his time.

What is your favorite season and why?
Autumn – the chill in the air and the beautiful colors remind me that in Spring we get to see them all come back.

What is the weirdest thing you’ve ever eaten?
Rattlesnake jerky… It’s true that most things DO taste like chicken

Have you ever been told you look like someone famous?
Even though I don’t agree with the perception, but I’ve got Rob Schneider more than a few times!

What was the worst haircut you have ever had?
I had a girlfriend in high school that once recommended I frost my tips… “Copper top” they called me.

CONTACT US

888-98-THINK
970-247-1885
3067 Main Ave. Durango, CO
101 W. Main St. Farmington, NM
7483 E. Visao Dr. Scottsdale, AZ
5700 Washington St. Denver, CO

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