Posts in Newsletters

Technology News - September 2018

Technology News – September 2018

September 19th, 2018 Posted by Cloud, Internet, Newsletters, Security 0 thoughts on “Technology News – September 2018”

Your Guide to the Most Relevant Technology News

Here’s what we’re reading this month:

The right to be forgotten allows individuals to have their data erased from certain sources, including search engines like Google, Bing and Yahoo. The GDPR enforces this law for EU citizens, but the right to be forgotten could be enforced worldwide in the future. Google and its supporters argue that “European data regulators should not be allowed to decide what internet users around the world find when they use a search engine.” Read more here.

Apple iOS 12 was released, adding new features to existing phones and gearing up for the release of the new iPhone Xs and Xr phones. The new operating system includes new features and improvements, Group Facetime, allowing Facetime for up to 32 people, among the most notable and anticipated. Read more here.

The Samsung Galaxy Note 9 is here. Changes from the Note 8 include Samsung’s biggest screen ever, better color accuracy, S Pen upgrades, and improved storage and battery life. Read more here.

A recent Forbes article examines the “missing link in developing a cyber security strategy”. The author, CTO at a technology company, says that communication between the IT team and executives is often overlooked in strategy design, resulting in oversight of potential risks and lack of understanding for solutions to avert them. Read more here.

Facebook announced its initiative to build its first Asian data center. The facility, located in Singapore, is expected to open in 2022 and will support hundreds of new jobs. As mobile growth, e-commerce and cloud computing demand rise, the investment is crucial. Read more here.

Technology News - April 2018

Technology News – April 2018

April 9th, 2018 Posted by Cloud, Internet, Newsletters, Security 0 thoughts on “Technology News – April 2018”

Your Guide to the Most Relevant Technology News

Here’s what we’re reading this month:

Dell’s Director of Virtual and Augmented reality talks about the future of virtual reality, and how VR headsets will change the way we approach training and education. Read more here.

Big retailers are increasing their adoption of robots. Retail giants Walmart, Amazon and Target are testing robots in stores to reduce labor costs and improve efficiency. Read more here.

How to protect your data on social media. The New York Times’ tips on how protect yourself from data-harvesting apps and programs on Facebook can also be used as security measures on other social media platforms. Read more here.

SpaceX is officially approved to provide internet service. SpaceX internet service is officially approved – bringing new competition to the internet provider industry and coverage to areas where internet was not previously available. Read more here and here.

Cisco Spark Demos

September 13th, 2017 Posted by Best Practices, Communication, Data, Devices, Networks, Newsletters 0 thoughts on “Cisco Spark Demos”

Communication is about more than simply being able to dial or send a message to employees or partners. It’s about being able to message, meet, and call instantly in a way that strengthens relationships and increases productivity.

And now communication needs to be agile. Mobile. Collaborative. All thanks to mobile devices and evolving innovations in infrastructure and applications for voice, video, messaging, and content sharing. The Cisco Spark service makes instant communications and live meetings possible through a deeply integrated set of industry-leading communications tools for an unmatched collaboration experience—that only the Cisco cloud can deliver.

Message. Meet. Call.

With the Cisco Spark solution, you can:

Message: Business messaging lets you prepare, share, and iterate on content. Enjoy 1:1 and team messaging in virtual rooms with persistent content and context for team interactions. Cisco Spark services break down communication barriers and make it incredibly simple to work with anyone.

Meet: Connect teams and meet customers easily with the added benefits of messaging and content sharing before, during, and after the meeting. It’s easy to schedule or join a meeting at the main office, a branch office, at home, on the road, or from a room-based video system. Every meeting is video-centric. Users shouldn’t have to think about what type of conferencing they need before scheduling; after all, it’s just a meeting.

Call: The service enables voice and video communications via mobile, desktop, and room-based devices. Simply connect your existing PSTN1 services to Spark to enjoy one-touch directory dialing and join meetings from anywhere on any device. Mobile users get features such as single number reach, single voicemail service, video services, and the ability to seamlessly move between devices during a call.

 

Designed for the Way You Do Business

The Cisco Spark service delivers a powerful set of communications services for all the ways you need to communicate. Maybe you’re a startup business with an ad hoc solution, or you have an outdated key system or PBX and want to upgrade. Perhaps you’ve already made the move to IP or deployed a cloud-based service and want to expand your capabilities even further. Cisco Spark will take your communications to the next level by providing the benefits of a complete business collaboration service for everyone in your company: one service, one experience, for everyone.

 

The Next Step

To learn more about how the Cisco Spark service can transform your communications, please contact the Think specialists to schedule a demo! Contact our sales team at sales@thinknettech.com if you would like to schedule or hear more about the Cisco Spark Board.

Think End Of Summer BBQ Party!

September 13th, 2017 Posted by Community, Newsletters, Staff 0 thoughts on “Think End Of Summer BBQ Party!”

As a special thank you to our staff and clients we hosted an “End of Summer BBQ Party” that also celebrated the opening of our new help desk center.

Things weren’t looking so great an hour before the party. The forecast said 20% chance of rain, but you know how that goes. It was dumping at 3pm and it didn’t seem like it was going to let up. Fortunately, it did let up and the sun came out just in time for the guests to arrive.

We fired up the grill with burgers and hot dogs and people were already hitting up the keg (you can’t help it when it’s full of Mexican Lager)! Kids are usually left to entertain themselves at events like this, but our staff planned ahead just for them. We had a ton of games along with some fun gifts to bring back home and there was even a piñata! All the kids took turns… even some of the grown-ups did! Finally, one of the kiddos managed to knock it down and he showed no mercy since this piñata seemed unbreakable for everyone.

Thanks for joining us! Let’s do it again sometime!

Want to take a tour of our new facility? Go here to check it out!

Tech is Changing the Way Our Kids Learn

September 13th, 2017 Posted by Best Practices, Cloud, Community, Data, Networks, Newsletters 0 thoughts on “Tech is Changing the Way Our Kids Learn”

Digital technology is revolutionizing many parts of our lives, whether it’s communications, transport, entertainment, personal finance or even shopping.

Education is no different, with advancements in digital tech transforming the way students learn in schools around the world.

While Chromebooks have become commonplace in many classrooms, there is a range of other cutting-edge technologies that also have the capacity to radically alter the way schoolchildren learn.

 

Virtual Reality in the Classroom

Virtual reality (VR) is tipped to be a breakthrough technology in the entertainment industry, but it’s also forecast to have a big impact on education.

That’s because the release of relatively low-cost VR headsets has enabled teachers to create unique and interactive 3D environments that can bring classroom lessons to life.

For schools, one major application of VR is that it allows teachers to transport students to locations where they are studying, including for a diverse range of subjects such as history, geography, and science.

VR also has particular utility for science subjects, since VR can make difficult concepts comprehensible via its unique visual and immersive qualities.

However, like any disruptive technology, there remain barriers to VR becoming an everyday fixture in classrooms, with one of the largest being its relative unfamiliarity to students and teachers.

 

More 3D Printing in Schools

3D printing, which turns digital 3D models into solid objects, is another emerging technology touted as having a bright future at schools across the globe.

In particular, 3D printing has the potential to assist teachers by providing them with 3D visual aids to illustrate complicated concepts, improve interactive learning and boost class engagement.

It also has applications in design, fashion, and engineering faculties within schools, particularly since those industries are already making use of – and being impacted by – the exciting technology.

Like many cutting-edge technologies, 3D printing faces challenges before it becomes an accepted part of classrooms. Likely obstacles include justifying the return on investment, managing access to a limited resource and incorporating 3D printing projects into the classroom.

 

Cloud Computing and Smarter Classrooms

In addition to VR and 3D printing, cloud computing is on the rise within classrooms. The practice involves storing and accessing data over the internet, instead of via a local hard drive.

Cloud computing has several positive educational outcomes because it cuts IT costs, increases accessibility and fosters collaboration between students.

It has become popular with teachers and students, especially in science, social studies, and languages fields, where the sharing of information between students over the internet is important.

Meanwhile, schools have adopted interactive, or “Cisco Spark”, boards in the classroom in recent years. These interactive tools usually include touch-sensitive screens, making them ideal for children. The boards can also be linked to tablet devices and computers.

Already used in many developed nations, proponents of this technology say it leads to a more interactive class environment, with a teacher able to build a lesson plan into the board’s software, while children can rewatch the lesson at home. It’s a long way from blackboards and chalk.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

How Secure Is Your BYOD Policy?

August 8th, 2017 Posted by Best Practices, byod, Data, Devices, Networks, Newsletters, Phone, Security, Staff 0 thoughts on “How Secure Is Your BYOD Policy?”

It only takes one unsecured device that’s plugged into your network to lead to a network breach. That’s why it’s so important to have a bring your own device (BYOD) policy.

BYOD has its pros and cons, and organizations that already have a policy in place or are contemplating implementing one need to tick some boxes to make sure it runs as smoothly and securely as possible.

 

The Upside

BYOD has obvious advantages for staff who like the convenience and familiarity of working on their own devices. It could also lead to productivity gains, as users have an affinity for their own personal devices and how they use them.

Personal laptops, tablets and smartphones are usually more cutting edge, given that companies often don’t update their desktops for years on end. BYOD also allows staff to carry only one or two devices around with them, rather than different ones for work and personal use.

BYOD policies can save organizations money, as they don’t have to spend as much on their IT hardware while allowing workers increased mobility.

 

The Downside

Having said that, BYOD practices are not free from security concerns. More and more mobile devices provide greater scope for ways to breach a company’s IT infrastructure.

Some employees may not be as stringent as they should be about the information they bring home that could be highly sensitive or confidential. Once they take it out of the office, there’s nothing stopping them from sharing it across devices, networks, emails or even showing it to their family and friends.

Disgruntled employees about to walk out the door pose an even bigger threat. If they are leaving to work for a competitor, BYOD makes it easier for them to take intellectual property with them. Alternatively, if an employee uses a smartphone to access the company network then loses it or it’s stolen, an unauthorized person could retrieve unsecured data on the device. Staff can also sell their devices or give them away and forget to wipe company data beforehand.

 

And the Essentials

A good BYOD policy should contain two critical components: an application or software program for managing the devices connected to your organization’s networks, and a written agreement that clearly states the responsibilities of employers and staff.

For example, IT departments wishing to monitor the use of personal devices must ensure that they only monitor activities that access company information.

Software developers and device manufacturers are constantly releasing security patches and updates for threats such as viruses and malware. BYOD policies should have the necessary processes in place to automatically apply those patches across all the agreed BYOD devices.

Additionally, organizations can simplify the whole process by limiting the number or make of devices allowed in their BYOD programs and the systems they have to support. Supporting a broad range of devices could become an administrative nightmare.

The IT department should also have permission to remotely wipe the device if it’s lost, the employee leaves or if it detects a data breach, virus or any other threat to its infrastructure.

BYOD should satisfy employees and management alike, as long as there’s a clear understanding of everyone’s responsibilities. Before settling on the best BYOD policy for your organization, it’s worth getting input from HR, IT, finance, legal and anyone else who has a stake in the matter.

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Ask the Engineer – Online or Desktop?

July 19th, 2017 Posted by Best Practices, Cloud, Data, Desktop, Disaster, Internet, Networks, Newsletters, Security 2 thoughts on “Ask the Engineer – Online or Desktop?”

In our last newsletter, we asked our readers about what topics they had the most questions about and we shared those questions with our technical team.  This month is about online bookkeeping programs.

Reader Question:  Online bookkeeping programs – how secure are they? What is the probability of someone hacking into your personal or business information through them vs. the probability of a desktop bookkeeping solution? Are there minimum security requirements across the board for online bookkeeping providers and, if so, are they realistic and effective at protecting information?

Ask the Engineer Response:

Software that you run online or through your desktop is vulnerable to security threats, so the real question is, “Is online software more secure than desktop software”?

For most SMBs, the answer is yes.  To understand why, we’ve compiled some information about all the vulnerabilities of using software.

 

Desktop Software:

Desktop software vulnerabilities are all located in one place, on your desktop or laptop. This is your point of access for everything; the point of storage for your accounting software, your data files, and your point of connection to the internet.

Sadly, many businesses don’t realize the importance of security. From technical measures such as anti-virus and firewalls to physical means such as locked doors and anti-theft cable solutions. Businesses also spend little or no time/money on educating their staff about best security practices.

Your office computer is faced with a greater range of internet-based attacks than online software would. Keep in mind that it is also much more susceptible to physical dangers such as fire, flood or theft.

If an emergency does happen, do you have a game plan to restore your software? Probably not, according to most SMBs. Backup is treated as an afterthought for many businesses, but this process could save you many hours or days when you need to return to full operation. Check out our other article to read more about backups, disaster recovery, and business continuity – Fire is a Real Threat.

 

Online Software:

Online software points of vulnerability are shared between the vendor and the user. It is still the user’s responsibility to secure the point of access while viewing the software though.

The good news is that the storage of the accounting software and the data file is not the user’s responsibility, but the vendor’s. These software companies have enterprise grade data centers with highly advanced defenses that run your online software.

Behind the scenes at one of these data centers would make any SMB server room look like a kid’s playroom.  The facility would be protected by guards while access would be regulated by key cards, fingerprint recognition, and iris scanners. There would also be a physical protection system that would include firefighting defenses, generators in case of blackouts, and flood resistant areas.

These data centers would have numerous, lightning fast high-speed internet connections. Their networks would be protected around the clock by current security technologies with a team of IT security specialists.

Online software companies store your data on the same server as hundreds of other businesses, so there is also security in anonymity.  If a server fails it can automatically push your data onto another server. You can imagine the detailed backup procedures that these companies have in case a software bug causes a crash. The best known online software programs only have several hours of downtime in a whole year.

No matter what the threat is, going with online software is usually a safer bet than a desktop program. Hackers are intelligent and have sophisticated methods for penetrating files.  They have two main ways of hacking into online software from the user’s computer. One is a password guessing program that cycles through billions of sequences until they get a match. Otherwise, they nose around on a network until they can grab a password that passes between the desktop and the data center.  The most successful forms of hacking have nothing to do with online software itself. The weakest link in the chain is usually the user.

But, these advanced attacks are practically impossible against online accounting software that’s distributed by mainstream vendors.

You can minimize the risk of a breach by:

  • Using a complicated password and keeping it somewhere secure.
  • A password manager is great for storing difficult passwords.
  • You should never, ever reveal your password. If someone asks, there’s a good chance they don’t have the best intentions.
  • Don’t use public computers, stick with your own laptop or computer.
  • As tempting as it is, don’t use public wifi networks. These public wifi networks can be compromised.

For more information, please contact our engineers at 888-98-THINK.

Lisa Parker’s Puppies’ Paws for Celebration

May 8th, 2017 Posted by Community, Newsletters, Staff, VTO 0 thoughts on “Lisa Parker’s Puppies’ Paws for Celebration”

If you know Jonell then you know that she has a special place in her heart for helping animals. That’s why it’s not surprising that she decided to use her Volunteer Time Off (VTO) to help the caring folks at Lisa Parker’s Puppies.

 

Paws for Celebration

On April 21st, Lisa Parker’s Puppies hosted the Paws for Celebration at the La Plata County Fairgrounds. This is one of their biggest fundraisers of the year and it helps rescue, foster and find permanent loving homes for abandoned dogs and puppies in La Plata County and the rural Four Corners, while also raising awareness for spay and neuter and the proper stewardship of animals.

Event coordinating is one of the many talents that Jonell has, so this was a great volunteer opportunity for her to use her skills for a wonderful cause. Lisa and Jonell have known each other from when Jo was the Marketing Coordinator at the La Plata County Humane Society. Lisa was more than happy to have Jonell’s expertise on hand since she knew Jo had years of experience with fundraisers just like the one she was about to host.

Creating signs, organizing the room layout, handling auction items, and managing decorations were just some of the tasks that Jonell assisted with. Since some of the volunteers came down with the stomach bug that’s been floating around, they were a little short-handed for the night of the event. Of course, Jonell couldn’t say no to helping out some more! After spending the whole day setting up she came back that night to help with welcoming guests and cashiering at the front. She was able to see a lot of familiar faces and enjoyed the food that was provided by Zia’s and drinks donated by Star Liquors and Ska Brewing. Most importantly, she was able to cuddle and love on some puppies!

 

A Successful Event to Make Some Tails Wag

We are happy to announce that Lisa Parker’s Puppies was able to raise over $15,000 thanks to all of the generous supporters in our incredible community. If you weren’t able to make it to the Paws for Celebration event, but you would still like to help out then you can go to www.lisaparkerspuppies.com and donate, sponsor, foster, or volunteer!

You can also support Lisa Parker’s Puppies this month by purchasing Tito’s Hadmade Vodka! For every bottle of Tito’s bought in partnering stores in Durango they will donate $1 to Lisa Parker’s Puppies!

Thank you Lisa Parker’s Puppies for everything you do to help the homeless puppies and dogs in the Four Corners area!

 

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

10 Things You Should Know About Windows 10 Creators Update

April 19th, 2017 Posted by Best Practices, Data, Desktop, Devices, Internet, Newsletters, Windows 10 0 thoughts on “10 Things You Should Know About Windows 10 Creators Update”

Microsoft officially released its significant update to Windows 10 on April 11th. The company is calling it the “Creators Update”. In comparison to the monthly updates that usually only contain minor changes and security fixes, the latest update has new features that are large and small.

BUT, before you go through with ANY update, be aware of the risks that you might be taking by completing the install. You may have insufficient hardware, driver problems, and application incompatibilities to name a few.

Please consult your IT support provider to hear if Windows 10 Creators Update is right for you. We always recommend time for any major update for bugs to be worked out. You don’t want to be the guinea pig. If there is no pressing need for the update or you do not require any of the new features or improvements to perform your job, hold off.

But, if you are interested, here are the top things to know about the Windows 10 Creators Update.

1. Phased Approach

The Creators update was released on April 11th, so why hasn’t your computer updated yet? Well, Microsoft is taking what it calls a “phased approach”. Which means that not everyone will get the update right away. Newer devices will receive the update first, then updates to other devices based on feedback Microsoft receives from the first group. This process will be repeated over the next several months according to Microsoft’s Director of Windows Servicing and Delivery, John Cable.

But, you can manually update via the Software Download Site if you can’t wait. The suggested way is to take advantage of the Update Assistant. In order to do so, go to the Software Download Site and click the “Update Now” button. While it’s manually updating, the privacy settings will appear as part of the first experience with the Creators update.

 

2. Mini View

The Mini View feature creates a compact overlay on your computer. Which means certain apps can go into picture mode in the corner of your screen. You can stream videos from YouTube, make a video call, keep a timer on top or place many other apps in the corner while you multitask with the rest of your screen. The minimalist mode can potentially be very useful for the multitaskers out there.

 

 

3. Night Light

If you’re wondering why you can’t sleep at night it might be because of the blue light coming from your screen. There’s already software out there such as F.lux that filters out this blue light. The Creators update will add a new function called the “Night Light” which will filter blue light, so you can sleep with ease. To activate Night Light, open the Settings app and then go to System > Display.

 

4. Microsoft Edge

Once the Creators update goes into effect for you, you’ll notice that the Edge browser is faster with better functionality. Utilizing Google’s own benchmark tool, the updated Edge browser scored faster than Chrome for loading and rendering sites. It also blocks more malware and phishing sites than Chrome with the SmartScreen Filter (read the report from NSS Labs). You’ll be able to manage your tabs easily in the Edge with the ability to organize and preview tabs without leaving your current page. You can set aside open tabs with one click and reopen them with the “tabs you’ve set aside” section. The Edge becomes an e-reader and it has the basic functions to adjust the font and text size on e-books, set bookmarks, search for terms and other features you’d expect from an e-reader.

 

5. Game Mode

If you’re one of the 150 million Americans that plays video games then this new feature should interest you. The Creators update includes “Game Mode” which allows Windows 10 to adjust its resource allocation logic to prioritize a game when it’s running. The update will also have a service called “Beam” that lets you take screen caps or videos of any game you are playing, load them up to your channel, and share them. Own an Xbox? Lucky for you because you can buy a game once, then play it on your Xbox or your computer. Now you can take your gaming on the road easily!

 

6. Improvements to Defender

A central dashboard for monitoring the security of your machine will be added to your computer called the Windows Defender Security Center. Your new dashboard will allow you to view your antivirus protection as well as your network and firewall protections. It also includes health & performance, application and browser controls, and family options. You can read more about it here:
Introducing Windows Defender Security Center.

 

7. 3D Paint

Here’s an upgrade everyone can get excited about: the new app, Paint 3D! You don’t need artistic creativity to use Paint 3D according to PCWorld’s Mark Hachman. People that don’t have any creative skills can actually create stunning 3D scenes. When you’re done making your work-of-art you can send it off to a 3D printer!

 

8. Dynamic Lock

Are you the type of person to hit Win + L to lock your computer every time you walk away? Well, here’s a handy new option for you, the Dynamic Lock. Pair your phone with your Windows 10 PC via Bluetooth and when you walk away with your phone for more than 30 seconds, your computer will lock and shut off the display. Users can setup the Dynamic Lock option within Settings > Accounts > Sign-in options.

 

9. Windows Ink

According to Microsoft, the Creators update will allow users to directly write on Word documents, web pages in Edge, maps, photos and videos.  The update will also add an ink toolbar with a tilt pencil effect and a protractor tool.

 

10. Windows Themes are Back

The Creators update will include new system colors and themes which will make your Windows 10 PC even more personal. You can head over to the Windows Store to choose from a large variety of pre-made themes.

There are many other features on the Windows 10 Creators update. Such as mixed/augmented reality, 4k monitor support, new sharing options, scheduled update installs, “My People” feature and much more!

We hope you found these tech tips handy! Remember, it’s not just about technology solutions. It’s about partnering with our clients to drive business success.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

Can You Achieve More by Doing Less?

April 5th, 2017 Posted by Best Practices, Community, Newsletters, Staff 0 thoughts on “Can You Achieve More by Doing Less?”

The eternal quest to achieve perfect work-life balance. We all know it. We all want it. None of us ever seem to get it. But maybe, just maybe, that’s not the point.

 

What if merely trying is?

We all have a tendency to throw ourselves into our work – time out to do the things we love slides further and further down the list as the real world demands that you ‘live your business’.

On the other hand, we all know that a more rested mind is a more productive mind – psychological studies have proven it time and again. And it stands to reason that more well-rounded individuals with a good social network are more resilient to the obstacles life throws our way.

The rub lies in how to (realistically) fit it into the busy schedule that is modern life.

However, taking a step back to give yourself some ‘me time’ can do a world of good. Here are a few tips and suggestions on how to charge those batteries.

 

Let it go

The first step to reclaiming your life – and maybe even growing your business – is to let others help. We’re all guilty of ‘de-delegating’, asking a team member to complete a task and then doing it ourselves ‘because it’s easier’, but trusting your team to look after things while you take time to focus on yourself is the only way to successfully build your business. Ask yourself if you really need to be doing repetitive tasks and try focusing your workload down to the essentials. If you don’t have a team, you might be surprised how many apps and cloud software solutions can help you move tedious admin work off your desk.

 

Face to face

Social media is a blessing and bane. It both widens and shrinks our world. Remember to take time each week to reconnect with those nearest and dearest in person, perhaps through hobbies, sport or just over a coffee. And make sure all phones are out of the way (first one to pick theirs up also picks up the tab!).

 

 

Just do it

An iconic line with a great deal of truth to it. However daunting the idea of a new exercise regime may be, moving your body can be one of the best ways to turn the mind off. It boosts moods, trims waists and helps you sleep better. Just 15 minutes a day can do wonders!

 

 

Silence the mind

Speaking of wonders – ever tried meditation? Think of it like defragging the hard drive of your brain. Meditation doesn’t mean chanting monotonously in some far-flung monastery somewhere; just five minutes (mid-commute even) of closing your eyes and focusing on your breathing will do. Let all other thoughts slip away and feel your breath. You’ll be amazed how focused you are after.

The modern world is packed with things that demand our time and energy, and it can be all too easy to get swept away. The next time you’re feeling daunted while planning your day, try to remember, time you enjoy wasting is never wasted time.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

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