Posts in Hosted Services

Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®

March 29th, 2017 Posted by Awards, Best Practices, Cloud, Community, Data, Desktop, Hosted Services, Services, Staff 0 thoughts on “Think Network Technologies Named One of 2017 Tech Elite Solution Providers by CRN®”

Durango, CO, March 29, 2017 – Think Network Technologies announced today that CRN®, a brand of The Channel Company, has added Think to its 2017 Tech Elite 250 list. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology vendors, scaled to their company size.

To compile the annual list, The Channel Company’s research group and CRN editors work together to identify the most customer-beneficial technical certifications in the North American IT channel. Solution providers that have obtained these elite designations—which enable them to deliver premium products, services and customer support—are then selected from a pool of online applicants.

Technology is evolving at lightning speed and to stay competitive, businesses and organizations require partners that are not just current, but cutting edge.  It is a top priority for Think to ensure staff maintain a strong command on the latest IT solutions. The company illustrates a dedication to training with a technical team rich in certifications from leading IT vendors.  The company encourages its technical team to follow an elite learning path that will continually enhance their skills and knowledge.

“This exclusive, ambitious group of solution providers boasts some of the most advanced IT certifications available from top technology suppliers,” said Robert Faletra, CEO, The Channel Company. “They have adapted impressively to major changes in the IT channel, especially the shift to a more services-driven market, by expanding their skill sets and sharpening both their technical and customer service expertise. Congratulations to our 2017 list, whose robust investment in their organizations has earned them yet another elite designation—the CRN Tech Elite 250.”

“We are grateful to be recognized by CRN and The Channel Company,” says Melissa Glick, CEO of Think Network Technologies. “Our growth and success over the years continues to be fueled by the talented team we have here and their commitment to their craft.  This award validates our promise to deliver the highest quality of service to our clients.  Our team’s deep level of expertise is a differentiator for Think, and we will continue to invest in training and education that enables our consultants to deliver leading edge solutions to our clients.”

Coverage of the Tech Elite 250 will be featured in the April issue of CRN, and online at www.crn.com/techelite250.

Follow The Channel Company: Twitter, LinkedIn and Facebook

Follow Think Network Technologies: Twitter, LinkedIn and Facebook

About Think Network Technologies

Think Network Technologies is a provider of on-premises and cloud solutions for both the private and public sector.  Think excels at delivering technology solutions that optimize productivity, strengthen customer relationships, enhance data sharing and drive profitability.  Since 2002, the family-owned business has become the outsourced IT department and trusted advisor for hundreds of businesses.  With offices in Durango(CO), Denver(CO), Farmington(NM) and Scottsdale(AZ), Think is strategically aligned to better serve the greater Four Corners region. www.thinknettech.com

Copyright ©2017. Think Network Technologies, LLC. All rights reserved.

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

Copyright ©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

Let the Think specialists help you and your company! Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

T-Cloud Hosted VoIP

March 17th, 2017 Posted by Cloud, Hosted Services, Newsletters, Phone, VoIP 0 thoughts on “T-Cloud Hosted VoIP”

Reduce IT Costs with T-Cloud VoIP Hosted Phones

The business environment in today’s world is always changing. New technologies, developing consumer behaviors, and a wavering economy accentuate this fact. Continual change introduces real and constant challenges for businesses of all sizes, so flexibility is crucial. But flexibility is more than a management mindset. Your infrastructure needs to be flexible too and that includes your phone system. A flexible VoIP phone system should cover and form to fit your current and future needs.

Project a Big-Company Image

With enterprise features like auto attendant, music on-hold, hunt groups and much more!

Cut Your Monthly Phone Bill In Half

Reap enormous savings while improving call quality, reliability and employee productivity.

Benefit Your Business

No software costs. Unlimited local and long-distance calling. 99.9% up-time. Fixed & predictable monthly bill. Starting at $25 per month, per user.

On the Go (ADV Feature)

Using Cisco Jabber, connect iOS and Android Devices to your phone system for the ultimate mobile experience.

Unify Your Employees

Join everyone together wherever they are – at the office, at home or on the road!

Cloud Infrastructure

Managed on our secured Data Center.

Email Integration

Your system will send voicemails to email for easy sharing.

Increase Your Productivity

  • Call Management & Routing
  • Automated Attendant
  • Hunt Groups
  • Visual Voicemail
  • Instant Messaging & Presence
  • Video Conferencing
  • Music on Hold
  • Voicemail to Email

Let’s Get Started!

Call us at 1-888-98-THINK or email us at sales@thinknettech.com. We will answer your questions and prepare a personalized quote for your business.

Think IT Town Hall Helps Locals with Tech Advice

March 17th, 2017 Posted by Best Practices, Community, Data, Desktop, Devices, Hosted Services, Internet, Microsoft, Networks, Newsletters, Operating System, Security, Services 1 thought on “Think IT Town Hall Helps Locals with Tech Advice”

Matt Glick and Prudencio Dimas from Think have over three decades of experience in the IT world working side by side with organizations, both large and small, to understand and resolve ongoing IT challenges.  Their understanding of network infrastructure, design and implementation was offered to participants of the TechKnowledge 2017 Conference in a Town Hall forum.  Topics such as servers, backups, disaster recovery, cloud storage, Office 365, virus protection, malware, ransomware, and security best practices were all discussed.  Matt and Prudencio fielded a range of questions but it was obvious what was the most concerning topic among the group.

Ransomware and backups.

The duo talked about best practices when it comes to backups and ransomware for almost an hour with the group. It was a very productive session and their favorite question came from Diana Murray, Manager for ASAP Accounting & Payroll, Inc.  Ms. Murray asked “What are the three most important elements of IT when talking about small business?”  We thought we would summarize their answers below.

1. A layered approach to security:

Matt brought up an older Blog post Think published entitled “Is Your Security Layered Like Your Bean Dip?”  It says you should layer your security like a seven-layer bean dip.  Just one layer at the bottom, and it just not as enticing.  But when you get all those layers, working together, it’s an explosion of excellence!  And even more important, the layered security approach tells us the more hoops a hacker has to jump through, the less likely they are to be successful.

2. Backups are key:

Matt posed a few questions business owners should consider when it comes to their backups.  What kind of backup you have is just as important as what is being backed up.  Is it file level backup?  Do you have a full image?  And, what is your expectation of downtime in the event that you do deal with a server crash?  And, he reminded everyone there to be realists.  Emergencies happen.  So, anticipate that they will happen and be prepared.  Practice.  Exercise your backup recovery process; test and retest it, so you have time to work out the kinks.

3. Standardization:

Prudencio explained IT standardization is a strategy for minimizing IT costs within an organization by keeping hardware and software as consistent as possible and reducing the number of tools you have that address the same basic need. It may take the form of ensuring that every computer has the same operating system, or of purchasing hardware in bulk so that every PC in your office is the same make and model. By streamlining your IT infrastructure, you can simplify decision­ making and minimize purchasing and maintenance costs.

Thank you to the Chamber of Commerce for organizing this event for our community and for asking Think to be involved.

Tech Knowledge Conference 2017

February 22nd, 2017 Posted by Best Practices, Community, Data, Desktop, Devices, Hosted Services, Internet, Microsoft, Networks, Newsletters, Operating System, Security, Services 0 thoughts on “Tech Knowledge Conference 2017”

The Durango Chamber of Commerce will host its 3rd Annual Tech Conference on Wednesday, March 15th at the DoubleTree Hotel featuring keynote speaker Jeff Walker.

There will be a variety of breakout sessions throughout the day which include topics about cyber security, email marketing, makerspace, web policies, digital marketing, facebook marketing, hackathon, and much more. Think Network Technologies is a sponsor for the Tech Conference, but they will also be a presenter for one of the breakout sessions.

Matt Glick(CTO) and Prudencio Dimas(Solutions Architect) will be holding an “IT Town Hall” on March 15th from 2:30 – 3:20p in the Silverton/Purgatory room at the DoubleTree Hotel. You’ll be able to ask Think’s senior engineers all your business tech questions about servers, backups, disaster recovery, cloud storage, Office 365, virus protection, malware, ransomware, security best practices, and IT policies.

As CTO of Think Network Technologies, Matt manages network operations, business development and provides guidance to the technical team.  He brings more than 18 years of experience delivering technology solutions to regional private and public sector accounts. Matt has a Bachelor’s of Science in Sociology and Environmental Science from Fort Lewis College.  He started his career in Seattle, where he worked for a corporate consulting company and got his start in systems administration.  He pursued further education at Colorado Mountain College for Microsoft Server OS, Directory Services and Architecture; completing MCSE, MCSA and MCP certifications.  He also completed the Cisco CCNA, CCDA and CCNP certification coursework while being employed as a network administrator for a school district in Roaring Fork Valley, CO.  In 2002, Matt returned to Durango to start his own venture, thus the inception of Think Network Technologies.  His understanding of network infrastructure, design and implementation has benefited Think’s customers in finding solutions to fit the business requirements in both smaller and larger environments.

As a Solutions Architect at Think, Prudencio plays a role in nearly all phases of the IT service delivery life cycle, from the initial consultation and needs assessment, to implementation and ongoing solution support. Prudencio got his start as an intern while earning an Associate’s Degree in Information Technology. Prudencio is well rounded with experience ranging from small computer repair shops to networks of five thousand plus endpoints.  His primary focus is on windows systems administration and he carries certifications in Microsoft and Cisco technologies. In 2012, Prudencio left the IT world behind for 6 months of world travel. When he returned, an opportunity with Think brought him to Durango where he works side by side with businesses large and small to understand and resolve ongoing IT challenges.

Please contact Think’s IT specialists at sales@thinknettech.com if you have any questions or concerns.

Specialists vs Generalists

December 16th, 2016 Posted by Best Practices, Data, Hosted Services, Internet, Networks, Newsletters, Operating System, Security, Services 0 thoughts on “Specialists vs Generalists”
The best IT services providers are specialists, not generalists.   Whether their specialty is an industry or a type of service, specialization gives them the knowledge to serve as experts in the field.  Their expertise gives credibility and confidence to the customer, immediately.  Specialists, are experienced, usually identify the issues faster and anticipate problems better, and bring a wealth of knowledge they’ve gleaned from similar clients. (Swift, 2016)

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No more passwords in 2017?

December 8th, 2016 Posted by Best Practices, Data, Devices, Hosted Services, Internet, Newsletters, Security, Services 0 thoughts on “No more passwords in 2017?”
Yahoo!’s disclosure that hackers might have vacuumed up the passwords of as many as half a billion users lit the floodlights on two gaping issues in IT:

  1. Passwords run out of steam well before they cross the goal line of today’s security needs
  2. Sometimes you don’t even know they’re gone, which means you’re vulnerable without realizing it

Wakefield Research recently surveyed IT decision makers and found out that 69% will probably do away with passwords completely in the next five years.

The finding of the report wasn’t surprising, nor were the insights that IT professionals are despairing of evergreen problems:

  • Users “securing” their accounts with passwords a child could guess, let alone a script kiddie driving any of a dozen tools available for free download
  • Users recycling the same password for different accounts so that one crack exposes many systems. And it’s especially galling for IT when the breach of its system is the result of a breakdown of a system beyond its control, such as all the systems now at risk because Yahoo! customers used the same password for Yahoo! as for their work access.

Time and place a user is requesting access and deciding if it’s in keeping with that person’s usual behavior

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10 Essential Steps To Protect Your Data

November 17th, 2016 Posted by Best Practices, Data, Devices, Hosted Services, Internet, Newsletters, Security, Services 0 thoughts on “10 Essential Steps To Protect Your Data”
There are various ways to calculate the cost of losing work stored on computers. Perhaps the easiest way to get a gut feel for the cost is to think for a moment about how long it would take to replace lost work. How many people would have to spend how many days to create everything from scratch?

Here is a simple 10-step plan for making sure they do not have to.

1. Have a strategy

You will not know what approach is right for you until you have answered these questions:

  1. How long can you go without the lost data?
  2. Will you be making full backups or incremental or differential backups?
  3. How quickly will you need data restored?
  4. What devices will you use?
  5. How secure do your backups need to be?
  6. How long do you need to keep the data for?

How much can you afford to lose?

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The Essentials

Do Not Rule Out The Desktop Yet

November 3rd, 2016 Posted by Best Practices, Desktop, Devices, Hosted Services, Internet, Newsletters, Services 0 thoughts on “Do Not Rule Out The Desktop Yet”
Reports of the demise of the PC industry are greatly exaggerated. In fact, market research firm IDC forecasts PC sales will “stabilize” by 2018 and then record slow, steady growth. Another indication of the health of the PC industry is the news of improving demand from chip maker Intel. Reports of the demise of the PC industry are greatly exaggerated.

Plenty of upside to this “down” PC market

Two trends in particular have depressed PC sales, according to analysts:

  1. People are buying more mobile devices and using them for some traditional desktop tasks
  2. The quality of the PCs themselves has improved so much that the machines now have much longer lifespans

After 8% declines in 2015 and 2016, Gartner projects that PC shipments will increase by 0.4% in 2017 and 3% in 2018.

In fact, PC sales continue to outpace the projections of experts. It turns out, people like tablets and smart phones for applications, but they continue to rely on laptops and desktops to get the bulk of their work done—and a good deal of non-work as well.

Reports of the demise of the PC industry are greatly exaggerated

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Are Our Workplaces Smart Enough?

November 2nd, 2016 Posted by Best Practices, Devices, Hosted Services, Internet, Services 0 thoughts on “Are Our Workplaces Smart Enough?”
Market research firm Penn Schoen Berland (PSB) interviewed 3,801 employees around the world about what they were expecting in the near future in terms of technology.

Working with HAL

PSB found that respondents were expecting to be more mobile and to do less face-to-face. They were also expecting to be more capable—use artificial intelligence to give them a boost—and more productive. However, they do fear potential job loss as a result of advances in technology.

Are Our Workplaces Smart Enough?

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Do New WiFi Standards Mean New Servers?

October 4th, 2016 Posted by Best Practices, Devices, Hosted Services, Internet, Services 0 thoughts on “Do New WiFi Standards Mean New Servers?”

WiFi is changing: 802.11ac brings speeds that range from a bit over 433 megabits per second to 3.47 gigabits per second. In 802.11ac Wave 2, the maximum speed jumps to 6.93 gigabits per second. But 802.11ac Wave 3 is coming. It will take that high speed and provide it to multiple users simultaneously. The bandwidth requirements on the total infrastructure are going up dramatically.

Is your infrastructure ready?

A great deal of attention has been paid to the network infrastructure required to fully support 802.11ac Wave 1 and Wave 2. Many organizations that committed to the new wireless standard have begun upgrading their cabled network infrastructure to 10-gigabit Ethernet in order to properly support the access points. Along with the boost in network speed, they’re updating their PoE (Power over Ethernet) components to provide the higher voltage required by the newer, more powerful access points.

Why you should look at every application like a video-streaming app

Video streaming is both the most difficult application for many servers and a common application in the modern enterprise. The vast majority of the Internet’s traffic is video, and organizations, no matter how disciplined, are also very video-centric in their network traffic.

Successfully serving video streams means:

  • A high-bandwidth network channel (think 10-gigabit Ethernet through at least one port)
  • A CPU and GPU that can handle both video rendering and network management
  • Storage that can quickly move data off storage devices and get it moving toward the network

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Where to start

The place to start with network infrastructure is the server since that’s where you can most easily upgrade performance. Next comes the storage interface. This is where data either transfer on and off the disk drives in time to make it to the customer without pauses or delay.

Finally, it’s worth paying significant attention to the CPU itself, with special attention to the number of cores in the CPUs. Moving data in and out of the system can place huge burdens on the CPU. Having a separate CPU core (or two) to devote to data transfer can make the entire application infrastructure display perform in ways that keep your user community happy because of the performance they can expect.

WiFi has become expected — and good performance is something that employees take for granted. If you pay attention to the configuration of your servers, the servers won’t be the bottleneck when you decide to move to 802.11ac Wave 2 or beyond. And having employees talk about the great WiFi at your facilities is much better than listening to them talk about how much better it could be. No joke.

Please contact our sales team at sales@thinknettech.com if you would like our recommendations or a quote.

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888-98-THINK
970-247-1885
3067 Main Ave. Durango, CO 81301
101 W. Main St. Farmington, NM
7483 E. Visao Dr. Scottsdale, AZ
5700 Washington St. Denver, CO

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Copyright 2017 Think Network Technologies, LLC. All rights reserved.