Posts in Community

River of Technology

August 20th, 2019 Posted by Best Practices, collaboration, Communication, Community, Staff 0 thoughts on “River of Technology”

The common sense survival guide that will keep your business afloat.

Here at Think we play as hard as we work, and for some of us that means time on the river. We couldn’t help but notice that there are some important parallels to being successful in the water and successful in business technology. Here are 5 tips to help you and your business successfully navigate the river of tech.

Plan ahead – Do you have a destination in mind? An idea of how you want to get there? These questions apply equally to river travel and the technology required to support your business. Tackling whitewater rapids without scouting first could be a dangerous endeavor. In a constantly shifting environment filled with opportunities and challenges, picking a good line and sticking with it will help control costs and allow you to use technology as a business tool rather than just a necessary expense.

Be prepared – The next step is having the right gear and knowing how to use it. All the knowledge in the world won’t make a wooden pallet a raft, and the most sophisticated water craft won’t make up for a lack of skill. The same goes for technology.

Go with the flow – Both rivers and technology are always changing, moving, and evolving. There’s no denying or changing that fact, so your best bet is to go with it. Use the current to get you where you want to go, because fighting against it will deplete your resources and set you back.

If you get stuck – Sometimes you’ll get sucked into an eddy or stuck on a rock in the middle of a moving river. Something similar happens in business technology when you’re bogged down with aged equipment, slow moving processes, or even one belief system about how IT functions in your business. The best thing to do at a time like this is assess your situation and where you’re at, decide where you want to go, and put in the effort to move yourself back into the flow.

Bring a guide – If all of this sounds like a lot, you’re not alone. These are specialized skill sets and know how that come with a lot of time, study, and practice. A healthy dose of passion for the work helps too. It’s not for everyone. Luckily there are guides who are happy to share their knowledge and skills to ensure that you have a safe and enjoyable experience.

When it comes to your technology needs, a managed service provider can help you from beginning to end. They strategically plan out the types of technology, processes, and policies. They will help you get your business where you want it to go. They ensure that you have all the appropriate gear and that your staff is able to use it. They assist you in the inevitable change that comes with evolving technology in your business. They help you when you get stuck or run into a challenge.

If you’re looking for a guide to help you navigate the river of business technology, our engineers would be happy to talk with you.

Company Culture: the secret to success

August 13th, 2019 Posted by Best Practices, collaboration, Communication, Community, Staff 0 thoughts on “Company Culture: the secret to success”

Some parts of a business require a lot of work, time, and focus to create and maintain. Others will happen whether you work at them or not. The biggest (and maybe most important) example of this is company culture. Think about it. We’re social creatures, and it is natural for us to function as a cooperative group. It’s something you see happen even in temporary groups, like people waiting to get on a bus or standing in line at the store. There’s an unspoken give and take, an acceptance (and sometimes disregard) for the norms of the situation. No one is discussing it, planning it, or even consciously directing it. But it happens.

The same thing happens in a business. With a group of people brought together to support a common cause for 40 or more hours a week, how could it not?

The question isn’t “Do we have a company culture?”, because the answer to that is always “Yes.” The question is “Do we have a company culture that supports our employees, our clients, and our business goals?” The answer to that question will determine everything from employee productivity to turnover rate. In an industry with a notoriously high turnover rate, like IT, company culture can make all the difference in your business’s ability to thrive.

 

Starting at the Top

Actions speak louder than words.

We’ve all heard it a hundred times, but we rarely take the next step to understanding the implications of that simple truth.

Many businesses have instituted wellness programs to help support and encourage their employees in making healthier life choices. To the tune of $50 billion a year. This sounds like a lot of action in the right direction, so why isn’t it working? A recent study by the National Institute of Mental Health suggests that these wellness programs haven’t increased workers’ health much at all. Or improved their experience at work.

This is because a policy or program can’t actually change company culture. Until it’s modeled by the leadership, it’s just empty words.

 

Setting the Example

Take a moment to think about what you’re modeling for your employees and coworkers. Are you answering emails late at night or well before work in the mornings? Do you skip lunches, rush from one meeting to the next, and cancel plans with your family on a regular basis? Are you showing up to work when you’re sick, injured, or exhausted?

The story we’re told is that you have to work hard to succeed, and sometimes that means sacrifice and struggle. This can certainly be true, and there’s nothing wrong with hard work and sacrifice. But is what you’re gaining worth what you’re giving up?

You have to remember that as the boss you set the tone. Your employees will follow your example, and you have to decide if this culture is sustainable, productive, and reflective of the business you want to create.

 

What You Value

One way to look at this is that it all comes down to what you value.

Do you want your employees at their desks for 8 hours a day, pushing regardless of what their actual level of productivity is?

Or do you want your employees working at their best, producing high quality work, regardless of whether that happens in 1 hour blocks or means they take a day off when they’re sick, have a family event, or just need to manage their stress level?

You have the opportunity to create a business that is both supportive and successful. Are you ready to do it?

Think Listed in Top 100 Woman Owned Companies by ColoradoBiz Magazine

July 30th, 2019 Posted by Awards, Community, Press Release 0 thoughts on “Think Listed in Top 100 Woman Owned Companies by ColoradoBiz Magazine”

Durango, Colo., July 30, 2019 – Think Network Technologies (Think) ranked 87 on ColoradoBiz Magazine’s annual Top 100 Woman-Owned Companies list, up from last year’s ranking at 91. This is the third consecutive year that Think has made the list. Melissa Glick is CEO and Co-Owner of Think, a Southwest Colorado IT solutions provider.

 

“There is an amazing variety of businesses on this list, and I hope that inspires women in all fields to reach for their dreams,” said Glick. “I am proud to have Think included with so many great businesses contributing so much to Colorado.”

Glick credits past mentors as well as family, in providing her with solid values and strong business acumen that have contributed to Think’s business success.

The full ColoradoBiz Magazine Top 100 Woman-Owned Companies 2019 list can be viewed online here.

 

Think Network Technologies is an award-winning IT solutions provider based in Durango, CO and servicing the Four Corners, specializing in managed services, enterprise solutions, cloud solutions, and IT consulting. Since 2003, our local, family-owned business has become the outsourced IT department and trusted adviser for over 100 businesses. With offices throughout the Southwest, Think is strategically positioned to serve the Four Corners region.

 

For more information about this topic, please contact us.

Melissa Glick Named to CRN Women of the Channel 2019 List

May 20th, 2019 Posted by Awards, Community, Press Release, Staff 0 thoughts on “Melissa Glick Named to CRN Women of the Channel 2019 List”

Durango, CO, May 20, 2019 – CRN®, a brand of The Channel Company, has named Melissa Glick, CEO of Think Network Technologies, to its prestigious 2019 Women of the Channel list. The leaders on this annual list are from all areas of the IT channel ecosystem; representing technology suppliers, distributors, solution providers, and other IT organizations. Each is recognized for her contributions to channel advocacy, channel growth and visionary leadership.

CRN editors choose the list from a multitude of channel leadership applicants and select the final honorees based on their professional accomplishments, demonstrated expertise, and ongoing dedication to the IT channel.

“CRN’s 2019 Women of the Channel list honors influential leaders who are accelerating channel growth through mutually-beneficial partnerships, incredible leadership, strategic vision, and unique contributions in their field,” said Bob Skelley, CEO of The Channel Company. “This accomplished group of leaders is driving channel success and we are proud to honor their achievements.”

“It’s an honor to be included in such an accomplished group of women,” said Glick “Technology is such an influential and important field, and it’s encouraging to see so much positive growth and change happening from year to year.”

The 2019 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/WOTC.

Think Network Technologies is an award-winning, full-service IT company based in Durango, Colo. and servicing the Four Corners, providing managed servicespremise and cloud solutionsintegrated communications, and IT consulting for businesses.

Help Your Business and Your Community this Earth Day

April 10th, 2019 Posted by Best Practices, Community, Devices, E-Waste, Services 0 thoughts on “Help Your Business and Your Community this Earth Day”

At Think we value the beautiful area we live in, the growing community we support, and the businesses we serve. So, to celebrate this Earth Day (April 22), we want to share with you an easy way to help all three: eRecycling.

Put simply, eRecycling is the recycling of computers and other electronic equipment.

As our businesses become more reliant on technology, and as technology continues to evolve, we can easily end up with a collection of outdated printers, keyboards, monitors, phones, and other bits of tech. These usually occupy the corner of some office or closet, collecting dust and spiderwebs. While you don’t want your business hampered by outdated tech, it doesn’t have to waste space in your office either.

Various components in computers and other electronics can be recycled and used to build new machines. This reduces the need for new components, which helps us preserve and stretch our natural resources. It also means less material in our landfills and less stress on our local environment.

Recycling also helps support our local recycling center, which means supporting local jobs.

And your business benefits by clearing out the clutter and making room for equipment that supports your growth and success. (A tech replacement plan makes this process easy and simple.)

This Earth Day is a great chance for you to do something good for your community, the environment, and your business.

You can learn more about our Durango Recycling Center here.

Celebrating National Puppy Day

March 18th, 2019 Posted by Community, Staff 0 thoughts on “Celebrating National Puppy Day”

At Think our four-legged friends bring our staff unconditional love and lots of laughs. Every once in a while, you will catch one here at the office. Having them around keeps life interesting and gives everyone a chance to scratch an ear or throw a toy during the day, which studies show helps make for a happy office. Not that we need studies to tell us that. Since March 23rd is National Puppy Day, we thought this would be the perfect opportunity to share some of that happy with you. Here are some adorable (if we may say so ourselves) pictures of our furry friends as puppies.

Gracie: She’s a huge party girl. She’s super playful and loves to be chased.

 

Andy: She’s very friendly and loves to “bump” people with a hip to get their attention.

 

Sawyer: Who was tuckered out from enjoying a nice day outside.

 

Bayley (top) and Pic (bottom) – Playful pups who enjoy sharing a home.

 

Bandon: He’s a big fan of people food. Even when it’s on someone’s desk!

 

Squeety (top) and Blue (bottom) – Talk about some snuggly pups!

 

Porter (left) and Annie (right). Annie will do anything for a treat. Porter is pretty sure he should still be a lap dog, even though he’s 80 lbs now!

Think CEO Melissa Glick Receives Morley Ballantine Award

March 4th, 2019 Posted by Awards, Community 0 thoughts on “Think CEO Melissa Glick Receives Morley Ballantine Award”

Melissa Glick, CEO of Think Network Technologies, received the prestigious Morley Ballantine Award from the Durango Chamber of Commerce. Morley Ballantine was a philanthropist, a business owner, a community activist, and a mentor to many.  She campaigned for women’s equality issues such as equal pay for equal work, protection from workplace harassment, and the right to choose. She was a truly impressive member of our community who has left a lasting, positive impact through all her good work.

The award is given to one recipient every year and is selected by the previous winners of the award. The Morley Ballantine Award winner must exhibit excellence in business, demonstrate initiative and creativity, and enhance the stability and improvement of her community.

“It’s such an honor to be recognized alongside all the other amazing women of the Morley Ballantine Sisterhood.  To me, this award is about confidence.  It’s about finding that confidence within yourself to do something bold, and then helping other women find their confidence.  When you show someone that you think she has value, you can transform her life,” said Glick.

Glick is CEO and Co-Owner of Think. Her 20+ year career includes work across diverse industries including marketing, real estate, and now IT management. Working her way up from receptionist to CEO is a dream fulfilled. Glick attributes her success to a combination of hard work, perseverance and perfect timing. Glick is also Co-Founder of the Professional Women’s Network of Durango. Glick was moved to make a change in her community, so she took action. Five years later, the organization has 400 members and has produced over 50 events with one mission in mind; empowering women to rise and achieve more together. Always building her professional skills, Glick credits past mentors as well as family, in providing her with solid values and strong business acumen.

For more information about this topic, please email us.

To learn more about Morley C. Ballantine and her contributions to Colorado, click here.

blog header image engineer's week

Celebrating Engineer’s Week

February 12th, 2019 Posted by Best Practices, byod, collaboration, Communication, Community, Managed Service Provider, Services 0 thoughts on “Celebrating Engineer’s Week”

Engineer’s Week is February 17th – 23rd, and here at Think we’re pretty excited. In part, because engineering is a huge part of what we do and who we are, but also because engineering is amazing. This is the perfect chance to shine the spotlight on some of the wonderful things engineering has helped us accomplish as well as recognize the dedicated engineers who’ve made them possible, throughout the world and here at Think.

When most people think of engineering, their minds go to fantastic bridges and skyscrapers, which makes sense. Structural engineering makes a splash, because we get to see and use bridges and buildings.

But we have some pretty amazing engineering feats happening right here at Think as well, and some pretty amazing engineers making them happen.

Dan Palmer, Network Engineer, recently received Cisco Certification CICD-Implementing Cisco Collaboration Devices.  By obtaining this certification he has demonstrated knowledge of administrator and end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.  This means that he’s ready to help businesses take advantage of systems that facilitate unified communication in offices large and small, from VoIP voice services, visual voicemail, instant messaging, chat, and presence.  Dan sought out this certification because it’s important to him (and to all of us at Think) to provide the best possible support for our customers in all the services we offer. He’s currently working with a new client to set up the communication services that will support their business’s needs and help make communication easy and efficient. Dan is dedicated to doing what it takes to provide the experience our customers are looking for, and we’re happy to celebrate him and all he does.

Some of Dan’s favorite engineering marvels are The Hubble Telescope and NASA’s Voyager. Honestly, it doesn’t get much cooler than seeing galaxies that are billions of light years away and visiting distant parts of our solar system.

Darrell Brooks, Director of Network Infrastructure, recently earned his certification as an Information Systems Security Professional (CISSP). This is one of the most highly regarded certifications in this area, and it allows Darrell to help businesses take care of their security from a business perspective as well as a technological perspective. This is a vital step in information security, because even the most advanced technological security solutions can be undermined by inefficient or incomplete policies and procedures. And all the best intentions in the world can’t compete with well-trained and educated employees.

Darrell chose to pursue this certification because it was important to him to have a more complete skill set that allows him to support our clients on multiple levels. Every business, no matter the size, needs information security. And every business has the opportunity to create policies and procedures that will keep the core of their business secure, stable, and successful regardless of the ways technology and technological threats evolve.

One of Darrell’s favorite engineering marvels is the Internet, because it allows us to access knowledge that wouldn’t have been available in the past. Want to see the pyramids? You can do it from your living room. Need to do a home repair project, but don’t know how? There are videos for that.

To Dan, Darrell, and all of the engineers of the world, we want to extend our thanks. You’ve made the world a better place for so many people and in so many different ways. It doesn’t get any more worthy of celebration than that.

Butterfly Code Mural

Think Spearheads Mural to Beautify North Main

October 31st, 2018 Posted by Cloud, Community, Managed Service Provider, Press Release 0 thoughts on “Think Spearheads Mural to Beautify North Main”

Think partnered with artist Mariah Kaminsky and Mountain Middle School students to complete a mural, titled “Butterfly Code”, on the alley wall behind Think at 3067 Main Avenue in Durango in an effort to beautify the North Main neighborhood. Think was awarded the City of Durango’s Durango Creates! grant in September, which provided funding for the mural.

The mural, which spans the entire alley-facing wall of Think’s headquarters, measuring roughly 20’x25’, features two butterflies in a blue sky with clouds. The butterflies represent change. The wings of one butterfly depict circuit board patterns and the wings of the other butterfly display binary code, long strings of zeros and ones. The clouds symbolize “cloud technology” and the movement toward cloud technology in the future.

Butterfly Code Mural

“The imagery shows the harmony between technology and nature – a nod to our business as a technology company and our commitment to the environment and community. While the two can seem to be at odds with one another, Think promotes getting outdoors and a healthy work-life balance,” said Melissa Glick, Think CEO.

The “Butterfly Code” mural was completed October 26th and an informal unveiling celebration took place October 30th with the City of Durango Public Art Commission, Mariah Kaminsky, Mountain Middle School, and other businesses and community members in the North Main neighborhood.

Butterfly Code Mural

“The alley sees significant pedestrian traffic, including many students from Mountain Middle School who will enjoy the artwork. We hope the mural will bring more visitors to North Main and boost the economy as a result. We are thrilled to participate in cleaning up the neighborhood,” Glick said.

Think Network Technologies is an award-winning IT solutions provider based in Durango, CO and servicing the Four Corners, specializing in managed services, enterprise solutions, cloud solutions, and IT consulting. Since 2003, our local, family-owned business has become the outsourced IT department and trusted adviser for over 100 businesses. With offices throughout the Southwest, Think is strategically positioned to serve the Four Corners region.

Photo credit: Mariah Kaminsky & Mountain Middle School

Network Security

Layer Your Security Like a Bean Dip

October 11th, 2018 Posted by Cloud, Community, Data, Desktop, Hosted Services, Managed Service Provider, Services, Staff 0 thoughts on “Layer Your Security Like a Bean Dip”

What is Network Security?

Network security is any activity designed to protect the usability and integrity of your network and data. It includes both hardware and software technologies. Effective network security manages access to the network and targets a variety of threats to stop them from entering or spreading on your network.

The Layered Approach

Like a bean dip, your security should be layered. Network security combines multiple layers of defenses at the edge and in the network. Each network security layer implements policies and controls. Authorized users gain access to network resources, but hackers are blocked from carrying out threats.

The layered security approach is a simple concept: the more hoops a hacker has to jump through, the less likely they are to be successful. The trick is to create a layered bean dip with the right consistency so your chip doesn’t break off. In other words, while you want hackers to have a hard time breaking into your systems, you want to keep your security simple and seamless for users.

6 Layers of Security

1) Response Plan – The first layer, the foundation, is the response plan. In the event of a breach, having a clear response plan in place will help ensure that you address all of the necessary pieces of remediation. Without a plan, you are more likely to miss something as you hastily try to patch holes, leaving your company still vulnerable.

2) Monitoring & Alerting – The second layer is monitoring and alerting. Monitors to help ensure complete coverage of a solution and the networks on which it runs and alerts help ensure that system failures and other issues are dealt with quickly. Without monitoring and alerting, you may never know a hacker has infiltrated your system.

3) Data Encryption & User Permissions – The third layer is like the lettuce and tomato – two ingredients that combine to make one layer. Data is most likely the most important piece of your business, so data encryption and user permissions are essential layers of security.

4) Applications – Data lives within applications, so naturally this is the next layer of security. Ensuring access to applications is accurate and limited, in addition to practicing secure coding methods will help protect your application layer.

5) Operating System – Applications are usually accessed from a desktop, laptop, tablet, or mobile device – so it’s important to make sure these devices are secure. Antivirus software, security policies and patching add security to operating systems.

6) Network – The last layer is the network. Setting up firewalls, intrusion detection systems and user authentication technologies are a few ways to protect your network from potential hackers.

The Bottom Line

Layers of security make your network safer. The better you layer your approach, the safer your network will be.

We Can Help

You need to work with someone who is keeping their eye on the shifting technology landscape – it’s worth working with a trusted adviser to navigate the options, especially when money is a consideration.

Think Network Technologies offers a variety of IT solutions and services. For more information about how we can optimize network security and support your business, contact us.

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