Change is easy to get excited about and easy to get started, but it’s tough to follow through and keep the momentum going. Especially when it feels like there’s no end in sight, as can happen with IT projects if you’re not careful. But it doesn’t have to be an endless slog. If you build these 5 components into your IT transition, the entire process will be much smoother and more successful from beginning to end.
1. A tracking system – a simple list of major goals and initiatives, refer to it often (especially if you’re thinking about adding anything), and check off progress as you go. This helps to keep the direction clear, make the steps and goals feel attainable, and makes progress easy to see. All of these will make it easier for your staff to maintain motivation and momentum.
2. Clear communication – When people don’t understand what they’re doing or why, they lose focus, motivation, and enthusiasm. So, make all communications regarding the transition as transparent and simple as possible. Lose the tech jargon and talk about the benefits, challenges, and goals in a way that everyone can understand.
3. Available support personnel – It’s likely that there will be a handful of people in your organization who are always in demand during any IT transition. They’re the ones who always seem to know what’s going on and how to fix it. It’s essential that these people be free to work on higher level issues, while anything else is delegated to employees with less expertise and/or less demand on their skills and time. This will help the transition move more quickly and smoothly while encouraging less experienced staff to learn and take on new responsibility.
4. Clear transitions and expectations – make sure that your employees know when and how to transition from doing things the “old way” to adopting your new solutions and processes. Whether this is an entirely new role or just a new approach, you can cut down on confusion, frustration, and unnecessary delays by ensuring that everyone knows what to do and when to do it.
5. Data-based targets – It’s important to both morale and progress that you and your team can identify what “done” is for any given stage or goal in the transition. This gives you a framework to discuss their progress and direction, and it gives them a definite path to follow.